netplus

Harassment from technician from company of netplus

Name of Complainant Ruhi
Date of ComplaintMarch 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had raised complaint to netplus team for change of modem , it’s been 2 months they haven’t changed. When called them to do so they provided 4-6hrs time to resolve the complaint. When called to technician he says monday tak hojayega since 2 months , when called on Saturday 2nd march 2024, technician used […]

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Netplus broadband advance payment of full year not updated

Name of Complainant Ramanjit Singh
Date of ComplaintFebruary 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid for full year of Rs. 5890 for my netplus broadband connection using 10+2 advance rental scheme on 6 January 2024 but that payment is not updated in my account. I had sent a lot of mails to customer care along with the screenshot of my payment details but they always reply me […]

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Netplus Recharge Not Done

Name of Complainant Harvinder Singh
Date of ComplaintOctober 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have recharge my netplus broadband today for 1 month 589 by Google pay and amount is deducted from my bank account and recharge is not successful Netplus Recharge Not Done was last modified: October 6th, 2023 by Consumer Court

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Netplus Wifi

Name of Complainant Ranjeet Kaur
Date of ComplaintSeptember 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

the modem for my wifi is not working and they said it needs to be changed but they are not answering or responding to any email and wifi is not working from 5 days Netplus Wifi was last modified: September 2nd, 2023 by Consumer Court

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Bad behaviour of customer care executive

Name of Complainant Gurmukh singh
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I call customer care and they instead solving my problem …..they put my call on hold for atleast 2 hours 15 min…. My wifi bill is generated on 1st of every month and it is 589…..they send pdf of bill that was also of rs 589……but after 10 day now they show that my bill […]

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Unprofessional Handling of User Issue

Name of Complainant Abhay
Date of ComplaintJuly 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

utmost dissatisfaction with the poor service I received from a member of your staff recently. Unfortunately, the individual assigned to handle my issue demonstrated a complete lack of etiquette and professionalism, which has left me deeply disappointed and frustrated. Your internet never works. help me unsubscribe from your services. Unprofessional Handling of User Issue was […]

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Netplus wifi

Name of Complainant Anu jaiswal
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In april i take wifi services from netplus and after some days i face huge problem related to internet connectivity no one was their to solve my problem I face huge loss in my studies due to internet, all the staff was too rude for solving my problem I want my refund back and compensation […]

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Didn’t update payment

Name of Complainant Ravinderdeep Singh
Date of ComplaintJune 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have recharge 2950 5+1 month 12 June 2023 today 13 June but my account don’t update plz help meee Didn’t update payment was last modified: June 13th, 2023 by Consumer Court

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Paid wifi broadband monthly charges but the receiver says they didn’t get it.

Name of Complainant Ritika
Date of ComplaintMay 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Yesterday i paid netplus broadband bill , when i completed the payment it showed that it has been paid to indianideas and then i didn’t received any receipt , after that i contacted customer care but they didn’t receive it. From last two days payment is lost . Is this a fraud? Or any delay […]

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payment is not updated

Name of Complainant Baljinder singh
Date of ComplaintMay 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid my broad band bill from google pay app and it has not updated and my payment have done to merchant and please refund my payment. payment is not updated was last modified: May 9th, 2022 by Consumer Court

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