JioFiber

Non activation and non refund of Rs. 4240.9i

Posted on by Consumer Court
Name of Complainant Gopal Dwarkanath Bub
Date of ComplaintFebruary 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

After payment of Rs.4240.98, person came to install the connection. However, upon installation, he left the premises without activation of the Jiofiber connection. Upon contacting, he says that it get activated in sometime as there is some technical glitch. However, he has activated two connection in my building after installation at my place at 1.30pm. […]

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Jiofiber broadband

Posted on by Consumer Court
Name of Complainant Rocky Mark Dcruze
Date of ComplaintDecember 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi well I had taken a connection with jiofiber and it’s been almost a year but since August 2022 Jiofiber has been given me terrible services, no matter multiple times they have changed the wifi router no one seems to understand where is the error that’s frequently disconnecting and reconnecting of the internet. No one […]

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Jio Fiber local Engineers Misbehaving

Posted on by Consumer Court
Name of Complainant Akhilesh Srivastava
Date of ComplaintDecember 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised a request for an additional set top box. Local engineer from area called me. I made the payment on jio portal for the same. It’s been 15 days my request is not completed nor my refund is being processed. I am trying to call the local engineer 100 times. he is not […]

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Refund not given by JioFiber against Installation Charges.

Posted on by Consumer Court
Name of Complainant Aparna Agrawal
Date of ComplaintOctober 14, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir , This is to inform you that i had taken Jio 30 days trail offer on 10th June 2022 and on 4th July 2022 , i surrendered the connection after that , i did multiple followups with Jio Fiber team to collect the device but no one turned up and after that finally, […]

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JioFiber Customer Support

Posted on by Consumer Court
Name of Complainant Anil Joshi
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed JioFiber only a few days ago and needed customer support to help me relocate my router. They kept saying that the will send agent but they never arrived and they keep delaying my service request. Once I have paid my money it seems they are not worried about providing support JioFiber Customer Support […]

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Considering the customer a fool.

Posted on by Consumer Court
Name of Complainant Pooja Thakur
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber wire was broken.Then I requested to be resolved.But the engineer did not come.After a week I complained to customer care.they said it will be solved within 24 hours.Butt is over two weeks. Nothing happens yet, I am very upset Considering the customer a fool. was last modified: October 9th, 2022 by Consumer Court

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Jiofiber Device pickup issue

Posted on by Consumer Court
Name of Complainant Sudheer kumar konjerla
Date of ComplaintSeptember 25, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have raise jiofiber device pickup compliant and no one so far no one came for pickup and in addition they have closed ticket very simply and responding appropriately when we are trying to reach out customer support Jiofiber Device pickup issue was last modified: September 25th, 2022 by Consumer Court

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Issue in my fiber network connection

Posted on by Consumer Court
Name of Complainant Ashik
Date of ComplaintSeptember 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing some issues in my jiofiber and I have raised a request in their application they said that they will resolve it by Monday and then they didn’t visit after I talk with the customer care they said that the issue will rectify it by Tuesday night it’s not resolved so again I […]

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Security deposit not refund time fram of 39 days now 100 days completrion

Posted on by Consumer Court
Name of Complainant Jitendra barjatya
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir,.my jio fiber account number 7313518727 taken aug 2020 we paid 3500 rs security deposit bwe did not get the refund till now jio fiber company saying no security bdeposite can be refund because not showing in account earlier they were saying your account will be refund after device pickup with in 14 days […]

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JIOFIBER

Posted on by Consumer Court
Name of Complainant Krishnan
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Internet not working last 6 days I keep on calling support number person receive the call after sometimes they will disconnect the call, without giving any answer Very very bad service for the customers service Till now no response from any jiofiber person Service Request Number SR00001DIIWV for your JioFiber connection JIOFIBER was last modified: […]

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