JioFiber

Jiofiber Installation getting delayed

Name of Complainant Samiya
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello Installation of my JioFiber connection Order Number NO0000GV4DJS having JioFixedVoice Number +911943572553 is being rescheduled since 15 days. I made payment of ₹2500 still it is being rescheduled I called customer care service. They give new appointment which gets rescheduled later Jiofiber Installation getting delayed was last modified: April 3rd, 2021 by Consumer Court

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JioFiber Scam for new connections

Name of Complainant Kohli
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

JioFiber is running a scam for new connections. If a consumer opts a new connection, the Jiofiber team will visit your home/office and during installation (after you make the payment) , will cite that they could not complete the connection due to a technical issue at their server and you should cancel the connection (old) […]

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JIO Fiber Deposit Refund

Name of Complainant Nidhi Gandhi
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

HI, We have given request Since February 2021.Everyday JioFiber Team is committing the Engineer will come and Pickup set top box.JIO Escalation Number : MR0000BR49UA Till They will not Pickup the Device they will not Initiate the Refund.Since they are sending message about scheduled Person will come and pickup the on 3rd march 5-6 we […]

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No response on new JioFiber connection

Name of Complainant Gaurav
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised a new installation request and after 2 weeks no connection was installed and my request was cancelled automatically. Now i have raised another request which they are saying due to unavoidable reasons could not be installed but my neighbourers already have a connection. Also, i am not sure if Jio is lagging […]

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Refund amount for jiofiber

Name of Complainant Nagesh Redy
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied for jiofiber connection. At the time installation, I was promised full refund if the connection was discontinued in 1 month. Though I did the same, they have delayed the return process and after delaying for 1 month, they have given only partial refund amount which is not fair. I received only 1500/- […]

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Deducting additional charges_Out of T&C_Jio Fiber

Name of Complainant Anil
Date of ComplaintFebruary 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber is deducting additional charges which is not mentioned in the terms and condition. The charges are not suited with their T&C’s. They have mentioned in their T&C as, “’13. The plan MRP has components for device lease and platform services. Please check the recharge invoice/ receipt for details”. But they are deducting charges […]

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JIOFIBER

Name of Complainant B Janarthanan
Date of ComplaintNovember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From the day (7.11.20) of installation, it was not working and the third day (9.11.20) I have requested for cancellation. But no one has come for picking the deveice neither i received an call. My security deposit of Rs. 1500 is with Jio. So it is cheating without offering any service, my money is with […]

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Internet connection Not given after payment.

Name of Complainant VIPIN
Date of ComplaintNovember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For the below connection details, I have paid on 04-11-2020. But till now the connection is not installed and I did not receive any communication about when it will be installed. The sales person came to collect the money is not picking my phone calls now. I am not able to reach any of their […]

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Delay in JioFiber installation.

Name of Complainant Pritesh Gupta
Date of ComplaintOctober 24, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I applied for new jio fiber connection and got an appointment for 21 Oct 2020 on 5pm. But no installation was done and I didn’t get any information regarding delay in instalation. Now that I contacted their customer service representative they told me that your appointment is fixed to 24 October 2020 which is so […]

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Slow Connection

Name of Complainant Dr B M Singhal
Date of ComplaintOctober 17, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Slow Connection I have this Jiofiber Connection  (Order Number for your JioFiber connection is NO0000DYNM5L and your JioFixedVoice number is +915323551091)  active with Service ID 300357943824 from May 5 2020 Since installation I have issues with Speed which is poor and there are frequent disconnections of internet. initially Jio Local Team tried to fix the […]

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