JioFiber

Jio fiber refund not received

Name of Complainant Ayushi
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancelled my jio fiber services on 12 July they picked up the modem on 16 July stating your refund will come in a week but it’s been almost a 3 week and I have not received the refund and no complaint no. aur any of their no. for jio fiber works now Jio fiber […]

Read More...

To Refund the deposit amount of cancelled JioFiber connection.

Name of Complainant Sunil Landge
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested a cancellation of the JioFiber connection(07123562220) in the last week of May month, but JioFiber team didn’t pick up the device till now and are not returning the deposit amount. I tried JioFiber customer care service to resolve my issue but this service is useless. I want the JioFiber team to complete […]

Read More...

Jiofiber issue

Name of Complainant Rajesh Rao
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jiofiber not working since 31st July 2021. Got one service request ID – SR0000160PBS. Issue not yet resolved but still its stating its solved. Made another complaint, got another service request now – SR0000161Z31. Issue is not yet resolved. Without internet from past four days. This is not what I paid for. To face such […]

Read More...

Recharge is successful but my connection was deactivated

Name of Complainant Abdul Qadir
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took a Jiofiber connection by paying 1500 as deposit money. It’s worked well for 30 days. As I was out of town for next month, I did not done any recharge. After 20 days, I started getting messga that if not recharged in next 2days my connection will be deactivated. So I did recharge […]

Read More...

JIOFIBER Not refunding my money

Name of Complainant sandhya biswas
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am senior citizen 75 years  had taken Internet service on May 11, 2021 and after a week was unable to use their service so cancelled the service after few days later before 30-days trial offer. I have been communicating since June 8 for device pickup and since then no one came to pick device. […]

Read More...

JioFiber scams of misselling product by giving fake and wrong description

Name of Complainant Narayan Debnath
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I’m Narayan Debnath residing at Madhyamgram. On 4th July 2021, I bought a JioFiber broadband connection. For installation and demo, the sales executive Subhra Bose came along with technicians and installed the connection. I wanted a prepaid monthly rental subscription and Mr. Subhra Bose told me if I pay the six-month recharge in […]

Read More...

Relocation is not provided

Name of Complainant Akshaya
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised relocation request for current jiofiber connection but they are not giving proper response and asking me to take new connection instead of relocation. They can provide new connection on the same day itself but not able to relocate it even after 3 weeks. No proper response and I have to call each […]

Read More...

Jiofiber does not pay refundable deposit of Rs 4500 from the past 1year after repeated requests

Name of Complainant Mohamed Yassar
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir, I raised a request to disconnect my Jiofiber connection in January 2020 and my connection was disconnected but then even after several requests to collect the device and provide the security deposit of Rs 4500, the device was collected in September 2020. Since then, the device picked up but the refund was never […]

Read More...

Delay in JioFiber installation.

Name of Complainant Bhavesh Singhal
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I applied for new jio fiber connection on 24 April 2021, Saturday and got an appointment for 26 April 2021 Monday. Team came for installation on 29 April but they said some technical issues are there. Our senior team will come tomorrow But no installation was done yet . I need to call each and […]

Read More...

jio fiber installation delay and misleading

Name of Complainant Prabhat kumar singh
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Our Jio service engineer is scheduled to visit your premises on 28-04-2021 : 14:45:00 for INSTALLATION of your JioFiber connection along with Set top box. Your Order number is NO0000H87ZKC. You will receive an OTP from Jio after INSTALLATION, please share OTP with our service engineer to confirm completion of INSTALLATION. For any queries or […]

Read More...