JioAirFiber

Relocation pending for more than 23 days and no refund also provided

Posted on by Consumer Court
Name of Complainant Rathnakar
Date of ComplaintOctober 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised a relocation request on 29th Sep and today is 23 oct and it’s been more than 23 days no response from jio. And now when I ask for refund, they are saying that you will not get any refund as per their policy. They deny providing service and they deny providing refund. […]

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Jiairfiber installation wrong commitment

Posted on by Consumer Court
Name of Complainant C Mukesh yadav
Date of ComplaintFebruary 20, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered new connection from jioairfiber, agent informed that it will take less then 2hrs for installation and yesterday 4PM I completed formalities but till now no proper response I’m getting from jio agent or engineer or customer support team. Please take a action against them Jiairfiber installation wrong commitment was last modified: February […]

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Cancellation amount not refund

Posted on by Consumer Court
Name of Complainant Amit Santra
Date of ComplaintFebruary 12, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised cancelation request on 26th January, after that I had called customer care 5times but still now my amount not refund, everyday they told me it will be credit within 3days. but not processed. amount is 5240.92 Cancellation amount not refund was last modified: February 12th, 2024 by Consumer Court

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