Jio

Jio data consumption

Posted on by Consumer Court
Name of Complainant Jay Pardhi
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In last 2 days I am experiencing so much data usage from my jio sim card only, I use BSNL too and it don’t consume that much data for same activities, I scroll insta or YouTube for 3-5 seconds and 10 mb is already gone, I turned of background consumption for every application. Watching video […]

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Jio AirFiber to Jio Fiber Port

Posted on by Consumer Court
Name of Complainant Shubham Ghodake
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

6-7 months ago I requested for Jio Fiber Connection, I got a call from Jio sales team & next day they gave visit to my home, I specifically mentioned that I need Jio Fiber (gives 3TB data) & Not the Air Fiber (1 TB data) as AirFiber gives less Data. Sales representative confirmed that they’ll […]

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Installation not done but started billing

Posted on by Consumer Court
Name of Complainant Shilpa sharma
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have applied for new connection and paid advance for 3 months 3182 but installation not yet done because they have picked the wrong address and told me that they will cancel it and refund the amount but nothing has done . And they have activated the connection started billing for no services provided. Installation […]

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Delaying service as much as they can

Posted on by Consumer Court
Name of Complainant Vishal Yadav
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir my jio fiber red light started blinking my service were stopped on 22 September approx. 11:29 am and I raised a service request a technician came and said there is a fault in main line and my services will resume after 2 hours i waited then after 2 hours i had made a call […]

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Data is more than 90% available, but network error comes all times.

Posted on by Consumer Court
Name of Complainant Ishaaq M M
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

You say there is a problem in my area for the network error issue. This has been going on for the third day today(27.09.24) and you are also adding the days where network is not working to the days of the data pack validity days(for me is 84). But, I can’t use the data from […]

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Complaint Title: “Refund Request Due to Non-Availability of Jio Network”

Posted on by Consumer Court
Name of Complainant Mohd Iftequaruddin Nawade
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I had paid for the Jio Air Fiber service in advance, but due to the non-availability of the Jio network in my area, I am unable to proceed with the installation. Despite multiple attempts to contact customer service for a refund, my request has not been processed. I request your kind intervention to […]

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