Sir, On 13th June 2024, I have raised a request for jio fibre new connection with request id.- LR000008BVUZ with advance payment of Rs. 1000/-. On 14th June 2024, a person for doing KYC has visited my home and on same day, a Technician named Suprabhat Kumar (contact number- 8252913736) visited for installation of new […]

I was a customer of jio fibre. I was surrendered my jio fibre set top box, when i was transferred from Vadodara to varanasi. On dated 23rd july 2024 set top box was colleted by jio personal and assured that within 15 days, you will receive the refund. But even after one and half month […]

I am Aman Shah living in Malad, Mumbai. Since last 4 months I have been facing internet issues for many hours and no one is bothered to solve the issue. I have been told by call centre person that you can change to another company. No one from your side is willing to help or […]

on 23 May I took a connection from Jio , I was assured that I dont need to pay any installation charges. However the Sales Person (Sumit ) told me you pay 6 months rental + 1000Rs as part of installation however he would refund 1000rs either through UPI or Cash on the day of […]

Sir, On 08.03.2024 , A booking for Jio fiber connection was done from my Mb. No. 9814274777 against JioFiber request No. LR000006GD8J by paying Rs.1000/- under Transaction ID : 20240308010860000972826513735879515. But due to some reason the company avoid to provide connection. But still from that time I have not received my refund after repeated calls […]

Respected Sir/Madam, Jio Fibre representative sold me the wrong product even though there was clear communication about my requirement from our end and now I am facing unnecessary challenges in my routine work. I paid my hard-earned money in advance to obtain the service, but unfortunately Jio team does not have any alternate option to […]

i am having JIo fibre internet 599 plan but i want to downgrade the same to 399 plan. For that i have to return set-top box and request have been generated 4 times by me since 22/02/204 by calling customer care 1800 896 9999. However, till now no Jio executive/personnel has turned up for taking […]

Sent this to Shiva Kumar, Appellate Committee contact of Jio. Amazon prime auto-renewal happened in Jan, and even before that on 11th Dec I had called customer care (reference number: mr0001ahswfu) to cancel the renewal. But the bill was raised and I was forced to pay for the renewal. I had called on 30th Dec […]