JIO FIBER

Internet services

Name of Complainant Rahil Amin Mir
Date of ComplaintJanuary 11, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We’ve recharged our Jio Fiber. But despite this they’re not providing us any services.  When contacted Jio customer care (18008969999) they said the engineers are not available. That’s not our fault, if your engineers are not available. In short the Jio Fiber service providers have miserably failed to provide us any service. They’ve wasted our […]

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Deducting additional charges_Out of T&C_Jio Fiber

Name of Complainant Gowtham
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber is deducting additional charges which is not mentioned in the terms and condition. The charges are not suited with their T&C’s. They have mentioned in their T&C as, “’13. The plan MRP has components for device lease and platform services. Please check the recharge invoice/ receipt for details”. But they are deducting charges […]

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Closed My Service Request for Termination of my connection (Resolved)

Name of Complainant Aggrieved Customer
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My JioFiber Service ID 300268090461, I had already raised my service request twice for cancellation of jio fiber services. On 28 December and 29 December there service request number are respectively SR000013IWVU and SR000013JB2Z . My jio fiber 30 days trial was expected to expiry on 31 December, so by that I had already requested you and elegible to […]

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Security Deposit not refunded by Jio Gigafiber

Name of Complainant Zakir Hussain
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been more than 20 days I surrendered my Jio Gigafiber connection. I have been calling their customer care every single day but nobody has come to pick the router and without that my deposit wont be refunded. Security Deposit not refunded by Jio Gigafiber was last modified Security Deposit not refunded by Jio Gigafiber […]

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1month of free wifi service not provided on recharge of semi annual plan

Name of Complainant Dayamoy Maji
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

1 month of free wifi service not provided on recharge of semi annual plan. Causing great inconvenience. The issue was promised to be resolved within 24hrs but still no update on the same since last 3days 1month of free wifi service not provided on recharge of semi annual plan was last modified: December 27th, 2020 […]

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Jio denied to refund my 1500 Security Amount and 999 Rs Recharged Amount

Name of Complainant Ajay Sharma
Date of ComplaintDecember 22, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have installed a Jio Fiber Trial connection and my account Number is 299850795683. Jio clearly communicates that after disconnecting the connection customers will be able to get their security amount but when I disconnected my jio account after one month they denied to refund the amount and their customer care officers said this is […]

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The wire of jio fiber was damaged on 11.12.2020, I lodged a complaint

Name of Complainant Mir Basharat Nabi
Date of ComplaintDecember 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The wire of jio fiber was demaged on 11.12.2020, I lodged a complaint , I was asked by customer care person that service engineer will reach on 12.12.2020 between 12.noon to 3pm, but no one come until 10pm, meanwhile I called three more times to customer care that continue to say we will solve the […]

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One of The fraud Jio Fiber company. don’t take any connection from Jio fiber because no resonance my request.(My internet not working last 5 days)

Name of Complainant Salman Naidu
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dears, I noted the complaint on 2nd Dec 2020 no SR00001352F2 but till now complaint is open & no one is coming to attend my jio fiber complaint & my data balance & validity is going to expire in next 15 days where should i go to get my problem resolved jio appellate & service […]

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There is no response from any of the jio personnel’s.

Name of Complainant umang Bhavsar
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I have been trying to find problems to many of the problems which I face with JIO Fiber but they dont have any Customer care shop nor we are reachable to any of the senior authorities. On call center as well as mail I receive monotonous replies I have placed a engineer vist request yesterday […]

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