JIO FIBER

Refund of my Paid Amount to JioFiber

Posted on by Consumer Court
Name of Complainant Tanishq Saluja
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve paid Rs 1500 to the JioFiber company as I’ve got my connection installed for the same. But as per the company policies, if we send a request to disconnect the current connection within the duration of near about 25-30 days then the company is liable to refund the full amount of Rs 1500 to […]

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I have Jio Fiber installed and its performance from last few days is very poor.

Posted on by Consumer Court
Name of Complainant Yash Agrawal
Date of ComplaintAugust 15, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My home is just a 2 BHK, the router is placed in living room and it cannot give range to the bed rooms which are just a few steps from living room. I contacted customer care as well as the person who installed jio fiber at my home. It has been around 10-15 days now […]

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Refund of installation charges is not received

Posted on by Consumer Court
Name of Complainant Amitkumar Patni
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

As per Jio Fiber is you installation will be done within 60 days, you will get refund of deposit amount & installation charges. I have taken a Jio Fibre connection under a scheme of one month free. Due to connectivity issues I have given service request on 27.05.2021 – Service no SR00001539FL for uninstallation that […]

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Pathetic service

Posted on by Consumer Court
Name of Complainant Pooja mukherjer
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Dear Team, I have jio Fiber connection at my place and the router is down from the 5th Aug I have raised a complain also for that. Nothing is resolve yet this is pathetic service I am unable to do my office work this is not acceptable. The SR number was SR00001637H2. Worst service…. From […]

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Misguidance from jio fiber executive

Posted on by Consumer Court
Name of Complainant Saurabh bansal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I havecalled the jio fiber executive at my home place for plan understanding and he give me brief for all plans..in which I have asked for 699 plan,he told me that u will get all the tv channels in this plan.he provide me the channel list also..I have paid 2500 for the connection .one month […]

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Relocation of Jio Fiber

Posted on by Consumer Court
Name of Complainant Sonal
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am following up with jio fiber customer care for more than one week and made almost 50 calls to them for relocation. Everytime, they put the relocation on hold without any reason. The local guy (jio services in our area) is asking to buy new connection. Why they are not relocating when it was […]

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Staff abusing

Posted on by Consumer Court
Name of Complainant Promila
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had cancelled Jio fiber connection on 5 of July first of all sales executive lied to me and I have lost 1000.₹ and top of it no one coming to pick up device I had called more than 100 times, they abusing threatening and showing rudness to us Staff abusing was last modified: August […]

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Jio fiber relocation problem.

Posted on by Consumer Court
Name of Complainant Symond saikia
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I raise a complain on 31june about my jio fiber relocation, but its been days that i didn’t get any help & when i contact nearest jio office they said that you can surrender the old jio fiber and take a new one instead, so is this a solution ??? I call customer care millions […]

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Fiber internet not working since21 July 2021

Posted on by Consumer Court
Name of Complainant Jaspal Ahuja
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been complaining to jio care or to 1800896999 no response nor any engineer coming.we being senior citizen and unable to talk to our children staying abroad I am tired of call them everyday with no response please help Fiber internet not working since21 July 2021 was last modified: August 8th, 2021 by Consumer […]

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Jio Fiber

Posted on by Consumer Court
Name of Complainant Anil Kumar
Date of ComplaintAugust 8, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I applied for jio fiber connection on 30 july 2021 and made payment for it. Later 2-3 days i got messages of technical issue for installation But yesterday i got a message containing service request number, i called customer care and they told me that it’s cancellation request from you. I never requested for cancellation, […]

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