JIO FIBER

Jio Fiber connection relocation and device pickup not happening since 15th Oct 2021

Posted on by Consumer Court
Name of Complainant Vinay Kumar
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken fiber connection in Sep 2020 and put relocation request in Oct 2021 within 500 meters. I logged order on 24th Oct 2021 and got appointment scheduled sms 4-5 times but relocation not done and on 16th Nov got order failed SMS due documents rejected. Is it possible to get documents verified after […]

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Partial Refund of Security Deposit

Posted on by Consumer Court
Name of Complainant Mohammad Qamar
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I gave a security deposit of Rs. 1500/- while getting the Jio Fiber connection which they said will be returned once the jio fiber box is returned back on disconnection. I returned a working box but they have only Rs. 500/-. Nobody is entertaining the issue. Jio is behaving like a fraud company. Partial Refund […]

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Jio fiber refund not issued even after 1 month

Posted on by Consumer Court
Name of Complainant Deepak Kumar
Date of ComplaintJanuary 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I purchased jio fiber in the month of Nov but I could be installed due to its not even coverage in area 1stly is technical weren’t even professional and wanted to install fiber from a tower after from my home which could go hap hazard due to its wiring not being properly and we’re charging […]

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Amazon Prime Subscription Cancellation

Posted on by Consumer Court
Name of Complainant Babita Gautam
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against ,
Category of complaint Entertainment
Permanent link of complaint Right click to copy link

I’d bought a plan of Rs 999 of jiofiber with a benefit of one year Amazon prime membership in October 2021. On 26 Dec 2021 I got a mail from Amazon Prime for the cancellation of prime membership. I’ve done chat with Amazon prime customer care they said that this is service Is cancelled by […]

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Denial to provide bills for paid amounts

Posted on by Consumer Court
Name of Complainant Vijay Kiran
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team I paid for Jiofiber from oct 2020 neither in Jio app or Jio customer service team and Jio team didn’t share any invoice over emails as well for the paid amounts till date and are denying to provide it +914035815418 Denial to provide bills for paid amounts was last modified: December 27th, 2021 […]

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Refund not received from Jio Fiber

Posted on by Consumer Court
Name of Complainant Jaya Prakash N
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have cancelled Jio fiber trial pack on 9th Nov 2021. Called customer for device pickup and refunding RS 2500. After called several times customer care, no proper solutions. Simply closing all complaints with fake information. Kindly help me to get my money back. Refund not received from Jio Fiber was last modified: December 27th, […]

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Jio fiber Not made installation after taking payment

Posted on by Consumer Court
Name of Complainant Gaurav Singh
Date of ComplaintDecember 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio fiber is not making installation after taking payment and they are not responding also when they will give connection Jio fiber Not made installation after taking payment was last modified: December 27th, 2021 by Consumer Court

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Jio network not available from Dec 8 and still not resolved

Posted on by Consumer Court
Name of Complainant Sheena Raju
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised a service request for unavailability of jio network(red blinking issue) on Dec 8th 2021. Till now it is not resolved. Whenever contacted the Jio customer care on every single day they apologize, escalate and advice me patience but no internet till this time. I reached out to a local Jio service engineer […]

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JIO Fiber Extremely Bad Service

Posted on by Consumer Court
Name of Complainant SUMIT GHOSH
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My connection got disconnected after 6 days , and they are not fix this problem at all. Every time I had a conversation with them they are extending the time to fix this. Very bad service engineers JIO Fiber Extremely Bad Service was last modified: December 25th, 2021 by Consumer Court

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Relocation service

Posted on by Consumer Court
Name of Complainant Prabhayya Math
Date of ComplaintDecember 25, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m using Jio fiber past 6 month, now I’m moving next to my present home but I’m trying to contact several time to Jio customer service but there are not taken care about this case. I’m raise a complaint regarding this incident on 7th Dec but now it was showing Your Request resolved. I don’t […]

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