JIO FIBER

Neglecting services and auto reschedule

Posted on by Consumer Court
Name of Complainant Hilal
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been suffering from no Internet on my jio fiber router since 1 August, 2022 and have requested for a engineer visit on the same day but it has been since 12 days as on 12 aug, 2022 and their staff is just blatantly ignoring my calls and customer support sayinv that it will […]

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Jio Internet service relocation and service issue

Posted on by Consumer Court
Name of Complainant C LokeshReddy
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested jio care for shifting of jio setup to different home in the same society or building. I have called them multiple times and also called the local technician who helped me in replacing the jio router. He promised to come and help me fixing the issue. But he never turn up and […]

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Not provide jio fiber router replace on time.

Posted on by Consumer Court
Name of Complainant Tarun Kanta Jena
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised jio fiber router replacement on 6th August and I have been informed that technician will visit by 5pm to 6 pm on same day. but no one came, I called customer service again, but same false promises given stating technician will visit on 7th August in between 3 pm to 5 pm. […]

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Poor service provided by jio fiber

Posted on by Consumer Court
Name of Complainant Nikhil Sharma
Date of ComplaintAugust 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I put an service request for relocation of my jio fiber connection on 31st of July with time provided to me that engineer will visit on 3rd of August to start the connection, without any intimation, jio gave me another date of 10 August, that by 10th of August solution will be provided, and gave […]

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Not provide jio fiber router replace on time.

Posted on by Consumer Court
Name of Complainant Tarun Kanta Jena
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have raised jio fiber router replacement on 6th August and I have been informed that technician will visit by 5pm to 6 pm on same day. but no one came, I called customer service again, but same false promises given stating technician will visit on 7th August in between 3 pm to 5 pm. […]

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Not to repair fiber connection on time

Posted on by Consumer Court
Name of Complainant Abhineet Darshan
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 2august, 2022, my jio fiber is suddenly blinking red i.e. connection is disconnected. I have complain same day. 10.30 am Same day 2boy visit and checks says wire is affected somewhere he saw the distance between pole to home and deny to repair. I had complain again on 3,4,5,6,7 august they say Engineer visit […]

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Jio Poles

Posted on by Consumer Court
Name of Complainant Mr. Nath
Date of ComplaintAugust 8, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Without any consent and permission taken people come and start digging when asked they reply saying its from Police department and for installation of CCTV camera surveillance. And when voice raised they say its for Jio cables. And they covered the pit and today again without any permission they start digging. Jio Poles was last […]

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Jio fiber relocation

Posted on by Consumer Court
Name of Complainant Ankur kumar
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am trying to relocate my connection but 3 day passed no one visit or call me when I went to dehradun jio fiber office the staff behavior is very Shameful and abusev I am very disappointed with the organization Jio fiber relocation was last modified: August 6th, 2022 by Consumer Court

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Jio Fiber Device Pickup

Posted on by Consumer Court
Name of Complainant Vishal Kumar
Date of ComplaintAugust 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am Vishal Kumar I had installed jio fiber connection in march 2022 of postpaid plan for 6months and I disconnected my connection in july 2022 and last resolution time for my device pickup and refund was 29th of july but it doesn’t. And they call me daily for appointment timing and next day they […]

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STB not received even after 11 days of appointment schedule

Posted on by Consumer Court
Name of Complainant Subham Sarker
Date of ComplaintAugust 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have transferred my prepaid connection to post pain on 21st July 2022 & paid 899 for a recharge/plan. Took an appointment on 22nd July 2022 by redeeming the zero cost voucher. Till date I have not received the STB, but the voucher showing on the history section, as if it gets delivered. I have […]

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