I logged a complaint for a connectivity issue on 2nd August for which I got the appointment for 4th August but fortunately, it’s restored automatically. But on 4th August i. e. Today technician visited my place and I told him it’s running ok he raised an OTP for a closer complaint I shared the same […]

my fiber router suddenly stopped in morning, i complaint about that but they scheduled appointment after 2 days , how i will work for two days , my whoke work depends on wifi , when i asked costumer care they just doing shit. worst experienced i have faced with jio fiber worst costumer support was […]

HI, MYSELF PARAG SEN, TAKEN JIO FIBER CONNECTION ON 09TH MARCH AND PAID 2848.20, AND AGREED WITH YOUR REPRESENTATIVE THAT AFTER 5 MONTH, I WILL PAY MONTHLY INSTALLMENTS. BUT NOW HAVE GOT AN INVOICE THROUGH MAIL AND APP, THAT I HAVE TO PAY 1999.52 AGAIN. IT IS NOT POSSIBLE FOR ME TO PAY THE AMOUNT […]

I have been facing the issue since 13th of June and I have placed numerous complaints and have made numerous calls in the customer service department but they schedule a technician and later they resolve the issue at their backend team but there is no changes on the router and no internet service, after calling […]

Dear Sir, I have recently connected JIO Air Fibre at my premises and since the day it has been installed, the connection is not stable. I have raised multiple complaints, multiple phone calls but these cheap people have always a scripted answer that the case is with backend team and they are working. It’s been […]

JIO Fiber I am writing this with a heavy heart to express my profound dissatisfaction with the service provided by Jio Fiber over the past four days. Despite my repeated calls—ten in total—to your customer care and raising multiple complaints, my network issues remain unresolved. Each time, my complaints have been closed without my knowledge, […]

I surrendered my jio fibre connection on March 16, 2024. I received sms stating that refund will be done in 14 days. It has been more than 1 month now but did not receive refund. Customer care is simply saying it is in process but not doing anything. Jio fibre refund of security deposit not […]