JIO AirFibre

Regular Delay in installation of New connection

Name of Complainant Supriya
Date of ComplaintAugust 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I raised a request for Jio Air fibre new connection. They charged Rs 1000 from me as a booking amount. Now it’s been more than a month, the executives are delaying saying will connect today, will be coming tomorrow. I am fed up now and want to cancel the request and want my refund […]

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VPN Sites getting Freezed

Name of Complainant Hemal Shah
Date of ComplaintMay 30, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been constantly following up for the Citrix VPN site opening issue since January 2024 and have raised many complaint for the issue each time complaint goes closed with any engineer visit or call from Jio Airfibre team nor Applellate_Gujrat team is responding on the cases raised. VPN Sites getting Freezed was last modified: […]

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Jio Airfibre- New connection refund

Name of Complainant Anushree Karwa
Date of ComplaintApril 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had applied for a new connection of Jio Airfibre- It was told by an executive that it will be done in 2 working days. When he came for a visit- it was observed that airfibre connection is not possible in my are hence executive said they will confirm and process the refund. It’s been […]

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JIO AirFibre – No installation done yet in 3 days

Name of Complainant Arindam M
Date of ComplaintJanuary 25, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order number: NO0000WHGXMH With above order number, I applied for new JIO AirFibre connection. Salesperson told within 24 hrs, installation will be done, but after continuous follow -up no results. Today many times I tried to connect with salesperson, but he is no picking calls. I called JIO AirFibre customer care, they are just giving […]

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