Jio Airfiber

Regarding Refund

Posted on by Consumer Court
Name of Complainant mayank chauhan
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

hi, my self mayank chauhan from bharuch, gujarat i booked jio airfiber on 12/02/2024 and same has been cancelled on 26/02/2024 but till today i did not get my money (Refund ) back for that i called n number of time jio customer care and mailed too but no result , every day they used […]

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Jio Airfiber disconnection issues & VPN connectivity issues

Posted on by Consumer Court
Name of Complainant Jeevesh fuloria
Date of ComplaintMarch 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am experiencing issue from the 1st day onwards that router shows green line and internet doesn’t work, disconnect frequently for long duration. It is necessary to have stable internet connection to do office work or for anything. Using wifi, when connecting to vpn for office work, it gets connected and then it keeps on […]

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Urgent Request for Refund and Resolution of Service Issues faced in Jio Air Fiber

Posted on by Consumer Court
Name of Complainant Jai
Date of ComplaintMarch 7, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to express my extreme dissatisfaction with the ongoing service issues I have been experiencing with my Jio AirFiber connection and the unprofessional conduct of a service engineer and L2 Support team member during a recent visit. Service Issues: • Frequent Network Speed Drops: Since the installation on February 10, 2024, I have […]

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Jio Airfiber connection issue and not processing the refund

Posted on by Consumer Court
Name of Complainant Jai Sanghavi
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Connection number – xxxxxxx7965 Type – prepaid (6 months advance) Complaint number – SR00001V1KPJ, SR00001VAPM0 Complaint to the Reliance Jio Airfiber Infocomm Limited (Jio) Subject: Substandard Service and Misleading Promises by Jio Airfiber I am writing to file a formal complaint against Reliance Jio Infocomm Limited (Jio) regarding their Jio Airfiber service. Details of the […]

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INSTALLATION NOT DONE

Posted on by Consumer Court
Name of Complainant AMAL S DAS
Date of ComplaintMarch 1, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made a booking for Jio Airfiber service on February 18th, 2024. They confirmed the installation on 20th February,2024 between 10 am – 11 am.I had waited for their call or mail.Despite numerous follow-ups and attempts to seek clarification on the status of my booking, there has been no progress or communication regarding the installation […]

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Jio Airfiber not working

Posted on by Consumer Court
Name of Complainant Jothi
Date of ComplaintFebruary 21, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Airfiber is not working in my location after 6 complaint to the customer service team no response received but closed the complaint. Need to lodge complaint for customer dissatisfacory. Jio Airfiber not working was last modified: February 21st, 2024 by Consumer Court

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Jio Airfiber connection is not stable at all

Posted on by Consumer Court
Name of Complainant Rajesh
Date of ComplaintJanuary 18, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve been using the Jio Airfiber broadband connection since December 29, 2023, but it’s consistently unstable, frequently dropping. The technical team takes over 24 hours to address the problems, and this issue persists repeatedly. Customer care is useless, and there’s no direct way to escalate the issue. In our apartment with six connections, whenever the […]

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Basic services not provided by Jio AirFiber and they are denying to give refund for yearly service

Posted on by Consumer Court
Name of Complainant Vinayak Lokhande
Date of ComplaintJanuary 11, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing issues since the installation of Jio AirFiber internet connection. Issues I faced almost daily is frequent disconnection and Still till the date VPN is not working. I bought this internet for work from home purpose which needs Organization VPN to be used. As VPN is not working on JIOAIRFIBER, this is completely […]

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Jio Airfiber is Scam

Posted on by Consumer Court
Name of Complainant Shreyas
Date of ComplaintJanuary 10, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked for installation of Jio airfiber on 8th October and waited for calls from installation team. after waiting a month i gave up and requested cancellation of lead but the team kept refusing to cancel and refund, the customer service representative were deflective. The installation team called me on 18th November which is 40 […]

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AMOUNT COLLECTED AND INSTALLATION NOT DONE IN 15 DAYS … ALWAYS THEY SAY THEY HAVE ESCALATED THE ISSUE, NOT REFUND THE MONEY

Posted on by Consumer Court
Name of Complainant Shrey Sangal
Date of ComplaintJanuary 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello Sanjay Ji, Looking at the kind of lucrative services being offered by Jio AirFiber, I happen to have applied for a new Jio AirFiber connection on 23rd December’2023. I waited till 27th December’2023 to get it installed at my home (New Gurgaon, Sector 85), unfortunately, Jio AirFiber was not able to fulfill the installation on […]

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