I am experiencing issue from the 1st day onwards that router shows green line and internet doesn’t work, disconnect frequently for long duration. It is necessary to have stable internet connection to do office work or for anything. Using wifi, when connecting to vpn for office work, it gets connected and then it keeps on […]

I am writing to express my extreme dissatisfaction with the ongoing service issues I have been experiencing with my Jio AirFiber connection and the unprofessional conduct of a service engineer and L2 Support team member during a recent visit. Service Issues: • Frequent Network Speed Drops: Since the installation on February 10, 2024, I have […]

Connection number – xxxxxxx7965 Type – prepaid (6 months advance) Complaint number – SR00001V1KPJ, SR00001VAPM0 Complaint to the Reliance Jio Airfiber Infocomm Limited (Jio) Subject: Substandard Service and Misleading Promises by Jio Airfiber I am writing to file a formal complaint against Reliance Jio Infocomm Limited (Jio) regarding their Jio Airfiber service. Details of the […]

Jio Airfiber is not working in my location after 6 complaint to the customer service team no response received but closed the complaint. Need to lodge complaint for customer dissatisfacory. Jio Airfiber not working was last modified: February 21st, 2024 by Consumer Court

I’ve been using the Jio Airfiber broadband connection since December 29, 2023, but it’s consistently unstable, frequently dropping. The technical team takes over 24 hours to address the problems, and this issue persists repeatedly. Customer care is useless, and there’s no direct way to escalate the issue. In our apartment with six connections, whenever the […]

I am facing issues since the installation of Jio AirFiber internet connection. Issues I faced almost daily is frequent disconnection and Still till the date VPN is not working. I bought this internet for work from home purpose which needs Organization VPN to be used. As VPN is not working on JIOAIRFIBER, this is completely […]

I booked for installation of Jio airfiber on 8th October and waited for calls from installation team. after waiting a month i gave up and requested cancellation of lead but the team kept refusing to cancel and refund, the customer service representative were deflective. The installation team called me on 18th November which is 40 […]

Hello Sanjay Ji, Looking at the kind of lucrative services being offered by Jio AirFiber, I happen to have applied for a new Jio AirFiber connection on 23rd December’2023. I waited till 27th December’2023 to get it installed at my home (New Gurgaon, Sector 85), unfortunately, Jio AirFiber was not able to fulfill the installation on […]

I hope this message reaches someone who can genuinely address my concerns. I am writing with immense frustration and helplessness regarding the service outage of both Internet and TV services provided by JIO. This outage has severely impacted our work-from-home setup, causing significant disruptions to both my spouse’s and my professional commitments. Despite multiple attempts […]