Jio Airfiber

No service after submitting a request for relocation

Posted on by Consumer Court
Name of Complainant PRIYA RANI
Date of ComplaintNovember 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Concern, I am Priya Rani, having been your customer since June 2024. I have submitted a request for relocation and your team member came and collected my old device but after it no one contacted me nor they came to reinstall my existing connection in my new address. My order number is LR00000CL529 and […]

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SR000022AH62_ Internet down past 7 Days

Posted on by Consumer Court
Name of Complainant P R Mohanrhaj
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, As per above subject SR ref.no my internet down from last 07/09/2024 to 14/09/24 (still now). Once my service restored need to extended by validity for your service issue. I have raised multiple service request even though with our customer confirmation ticket are closed with the comments issue resolved. I would like to […]

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Internet

Posted on by Consumer Court
Name of Complainant Michael A
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had installed Jio airfiber on September 6th 2024 at my residence. Speed is very low it anything between 0.18mbps to 20mbps. Where in the recharged for 100mbps. I have reached out to jio customer care atleast more than 20 times. I get raised a Service request and there is no resolution. Today been 30th […]

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False commitment by sales Executive

Posted on by Consumer Court
Name of Complainant Gopal Shete
Date of ComplaintSeptember 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 10Aug2024 I raised request to install Jio Airfiber connection at my home and I have received contact as Pratap +91 78158 95252 Jio Airber team. I called to Pratap and paid booking amount and he said that they will complete new Jio Airfiber installation before 11:00 AM IST on same day. There after I […]

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False commitment from Jio Airfiber sales representative

Posted on by Consumer Court
Name of Complainant Gopal Ramrao Shete
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is to inform that sales representative of Jio Aur fiber has made false commitment and made customer fool. Name of their representative is THIMMAPUR PRATHAP (Mob- 7815895252). He asked me to pay Rs.1000/- as booking amount for new Jio Airfiber connection and once they receive booking amount he will install their Jio Airliner connection […]

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SR00001Z3R0D – Jio AirFiber Network issue

Posted on by Consumer Court
Name of Complainant Manidhar
Date of ComplaintJune 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I took the connection on 12th Jun 2024 and I have been facing continuous internet issues with JioAirfiber for the past 8days and until now I keep on getting calls from the Customer support team about the Engineer visit. However, no engineer turned up at my home to fix the issue. JioAirfiber is […]

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Jio airfiber not working

Posted on by Consumer Court
Name of Complainant M Ajay seervi
Date of ComplaintMay 27, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have jio Airfiber which is not work i filled a complaint on 12th may 2024 till now no solution have been provided by jio team . since past few days i am trying to reach them but they just give me another dates i don’t no how long it can take also a person […]

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Frequent Disconnection On Jio Airfiber

Posted on by Consumer Court
Name of Complainant Vishal Bhavar
Date of ComplaintMay 12, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have installed the jio airfiber connection on 7th April and same day raised complaint about frequent wifi disconnection and till today they are not able to resolve. Now customer care is also not responding. Frequent Disconnection On Jio Airfiber was last modified: May 12th, 2024 by Consumer Court

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My order was cancelled but still not received the refund

Posted on by Consumer Court
Name of Complainant Susanta Kumar Dash
Date of ComplaintApril 26, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered a jio airfiber on 16.03.2024 and they simply put my installation on hold and finally cancelled it on 16.04.2024 and till not i have not received my refund of the same My order was cancelled but still not received the refund was last modified: April 26th, 2024 by Consumer Court

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Regarding Refund

Posted on by Consumer Court
Name of Complainant mayank chauhan
Date of ComplaintApril 17, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

hi, my self mayank chauhan from bharuch, gujarat i booked jio airfiber on 12/02/2024 and same has been cancelled on 26/02/2024 but till today i did not get my money (Refund ) back for that i called n number of time jio customer care and mailed too but no result , every day they used […]

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