Jio Airfiber

URGENT ESCALATION: Jio AirFiber Not Working – No Action Taken

Posted on by Consumer Court
Name of Complainant Saurabh Nankar
Date of ComplaintApril 10, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is extremely frustrating. My Jio AirFiber connection (Fixed Voice No: +2035927475) has been down from last 3 days and despite several attempts to raise complaints via the MyJio app and customer care number, no real help has been provided. The app only shows that an engineer will be assigned, but there is no follow-up, […]

Read More...

Slow internet/ frequent internet disconnecting

Posted on by Consumer Court
Name of Complainant Shubham Naik
Date of ComplaintMarch 16, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

For last 1 month there has been issue with jio Air Fiber ( Slow internet speed/ and frequent internet disconnection) I tried complaining to jio about this three times about they turned a blind eye. Jio Air fiber Margao Goa Slow internet/ frequent internet disconnecting was last modified: March 16th, 2025 by Consumer Court

Read More...

JIO AIR Fiber Connection

Posted on by Consumer Court
Name of Complainant Gautham Kumar M
Date of ComplaintMarch 10, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have installed JIO AirFiber on March 1st, 2025, and representative name: Dilip and installation came on next day with installation person is Sathish K. From the Day 1 i am not getting the internet connection. still i am not getting service from service provider. Refund also not initiated for this connection. Total Team is […]

Read More...

jio airfiber not installed and not refund

Posted on by Consumer Court
Name of Complainant Darshan Raval
Date of ComplaintFebruary 21, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In April 2024 i payed 1000 rs online but yet not installed jio air fiber or not refund the money. jio airfiber not installed and not refund was last modified: February 21st, 2025 by Consumer Court

Read More...

No service after submitting a request for relocation

Posted on by Consumer Court
Name of Complainant PRIYA RANI
Date of ComplaintNovember 9, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Concern, I am Priya Rani, having been your customer since June 2024. I have submitted a request for relocation and your team member came and collected my old device but after it no one contacted me nor they came to reinstall my existing connection in my new address. My order number is LR00000CL529 and […]

Read More...

SR000022AH62_ Internet down past 7 Days

Posted on by Consumer Court
Name of Complainant P R Mohanrhaj
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, As per above subject SR ref.no my internet down from last 07/09/2024 to 14/09/24 (still now). Once my service restored need to extended by validity for your service issue. I have raised multiple service request even though with our customer confirmation ticket are closed with the comments issue resolved. I would like to […]

Read More...

Internet

Posted on by Consumer Court
Name of Complainant Michael A
Date of ComplaintOctober 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had installed Jio airfiber on September 6th 2024 at my residence. Speed is very low it anything between 0.18mbps to 20mbps. Where in the recharged for 100mbps. I have reached out to jio customer care atleast more than 20 times. I get raised a Service request and there is no resolution. Today been 30th […]

Read More...

False commitment by sales Executive

Posted on by Consumer Court
Name of Complainant Gopal Shete
Date of ComplaintSeptember 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 10Aug2024 I raised request to install Jio Airfiber connection at my home and I have received contact as Pratap +91 78158 95252 Jio Airber team. I called to Pratap and paid booking amount and he said that they will complete new Jio Airfiber installation before 11:00 AM IST on same day. There after I […]

Read More...

False commitment from Jio Airfiber sales representative

Posted on by Consumer Court
Name of Complainant Gopal Ramrao Shete
Date of ComplaintAugust 16, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is to inform that sales representative of Jio Aur fiber has made false commitment and made customer fool. Name of their representative is THIMMAPUR PRATHAP (Mob- 7815895252). He asked me to pay Rs.1000/- as booking amount for new Jio Airfiber connection and once they receive booking amount he will install their Jio Airliner connection […]

Read More...

SR00001Z3R0D – Jio AirFiber Network issue

Posted on by Consumer Court
Name of Complainant Manidhar
Date of ComplaintJune 29, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi Team, I took the connection on 12th Jun 2024 and I have been facing continuous internet issues with JioAirfiber for the past 8days and until now I keep on getting calls from the Customer support team about the Engineer visit. However, no engineer turned up at my home to fix the issue. JioAirfiber is […]

Read More...