Jio air fiber Rs. 899/- plan was selected with the sales person Mr. Udhaya, Chennai Nagalkeni 600044 on 03.02.2024 and paid one year subscription of Rs. 12729/- via net banking. On 04.02.2024 installation team arrived at 14:00hrs and fixed the relevant equipment in the top floor (receiver) and placed modem & settop box. The person […]

Unfortunately, despite reachig out to your Customer care since last couple of days regarding my complaint for no network of Jio Air Fibre, I am getting no resolution; hence I am writing to you. Kindly look into the issue and help with your support. If the issue can’t be solved, please arrange to refund my […]

This seems like a fraud, I have requested for a jio fiber connection in the month of September 2023, and I paid 100 for that. Later in the first week of November, I got call from these gentlemen: Yuvraj – 7822812953 Pornak – 9226516844, telling me that I need to do the KYC first. I […]

1. Internet service not working as per promised speed since 5th November 2. Service request SR00001S9073 raised on 5th November and that was closed without any information and improper resolution as well as feedback the again new Service Request raised with number SR00001SD2VW dated 08 Nov 23 time 08:53 PM and still open in their […]

1. Internet service not working since 10th November 6PM 2. Service request SR00001SFIAO raised on 11th November 10:20 AM 3. Multiple called done to customer care but only answer that engineer will visit to resolve the issue 4. Engineer appointment scheduled but it was cancelled at next minute. 5. Its now a week internet service […]

I purchased Jio Air Fiber on 22nd October by paying 7300 for 6 month and has 100 mbps speed. Executive told no problem with any connectivity on VPN but later on came to know from customer care VPN issue is there. They given me ETA of 15 days but after 15 days issue is not […]