Jio Air Fiber

Jio Air fiber: internet disconnection frequently and no solution provided by customer care

Posted on by Consumer Court
Name of Complainant Karthik R
Date of ComplaintApril 6, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am facing this frequent internet disconnection issue almost more than 5 months, internet disconnects frequently, because of this i couldn’t work from home and raised too many requests with jio airfiber customer care, but so far no any permanent solution provided. since i paid subscription premium for a year . they say refund will […]

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Jio AIR FIBER is not working

Posted on by Consumer Court
Name of Complainant JAS Varma Bhupathiraju
Date of ComplaintApril 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, As a result of a Jio air fiber connection in my house not working, I have asked for disconnection. I have paid approximately 8000 but there has been no return of the payment. Can you please take action on this daily internet is disconnecting ten to fifteen times a day. Jio AIR FIBER is […]

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Jio air fiber installation issue at Kothrud, Pune, Maharashtra

Posted on by Consumer Court
Name of Complainant Prashant Gajanan Vichare
Date of ComplaintMarch 30, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Delaying every time the installation and not any of them (customer care people or engineer) is calling regarding this, also they received the payment of 5240/-. But giving the reasons of no connectivity to router on terrace and need to install antenna etc. Sr00001wc04d complaint number, the last time they provided. Jio air fiber installation […]

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Frequent Disconnection

Posted on by Consumer Court
Name of Complainant Ananthakrishna
Date of ComplaintMarch 25, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Not able to use internet since last wednesday (20th March 2024). Called multiple times customer care and they opened ticket on 21st March 2024 and resolution expected on 22nd March 2024. Till Now no response and have paid 6 month fee , so i do not have option to get money refunded with cancellation. My […]

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Ordered Jio air fiber Not yet installed and not yet refunded

Posted on by Consumer Court
Name of Complainant Anantha Reddy
Date of ComplaintMarch 24, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered jio air fiber on Jan 22nd 2024 and company mailed that they will install it by 26th to 28th Jan 2024,but till time i.e 24th March 2024 not yet installed nor refunded. I mailed jio customer care but they were not providing any solution. Ordered Jio air fiber Not yet installed and not […]

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Jio Air Fiber Issue

Posted on by Consumer Court
Name of Complainant Naveen N
Date of ComplaintMarch 21, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Jio Air Fiber was installed on 22-Jan-2024, but since then, it has been experiencing frequent disconnections. The connection gets disconnected more than 3 to 4 times in an hour. Despite multiple complaints being logged and technicians visiting, the problem remains unresolved to date. The service has been very disappointing, and when I asked for a […]

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JIO AIRFIBER SERVICE AND REFUND RELATED

Posted on by Consumer Court
Name of Complainant RAJGOPAL BHARAT VYAS
Date of ComplaintMarch 19, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I HAVE REQUESTED FOR NEW CONNECTION ON 01/03/2024- @TIME OF BOOKING THE PERSON VISITED TOLD THAT THE CONNECTION WOULD BE DONE IN NEXT 2 DAYS AFTER 4 DAYS WHEN I AM TRING TO CALL THE CONCERNED PERSON TO WHOME I HAVE BOOKED THE CONNECTION IS NOT RESPONDING THE CALLS AFTER SEVERAL CALLS THE TEAM TOOK […]

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Installation Issue

Posted on by Consumer Court
Name of Complainant Sumanth Dora
Date of ComplaintMarch 3, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir / Madam , I booked for jio fiber for installation booking amount has been paid but no response from your engineer and this is how you people are giving service to public .. booking details as follows Dear Customer, PLAN2BUILD Appointment of JioAirFiber connection along with Set top box with Order Number NO0000XMQXAJ […]

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No response from Jio Air Fiber for the network issues

Posted on by Consumer Court
Name of Complainant Sandeep
Date of ComplaintFebruary 28, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Every 2 days I am getting network issues and they are not providing even after multiple follow ups. And it is getting repeated 2 or 3 times every week. the most irresponsible customer support. No response from Jio Air Fiber for the network issues was last modified: February 28th, 2024 by Consumer Court

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Jio Air Fiber new connection

Posted on by Consumer Court
Name of Complainant Chandu
Date of ComplaintFebruary 23, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested a new air fiber connection on Jan 14th 2024, But i didnt receive any call from Jio Exectutive from that day and Today is 23rd Feb 2024, I even Paid 1000RS on 14th Jan 2024 for Installation Online, I even contacted the customer support on 16th Jan 2024 they said it will be […]

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