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Damamged Samsonite luggage by INDIGO

Posted on by Consumer Court
Name of Complainant Harleen Kaur
Date of ComplaintJuly 10, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I recently travelled from New Delhi to Istanbul. One of my samsonite luggages was damaged and is no more usable. When İ filed complaint with Indigo they offered me a compensation of 6300 INR which can not buy anything even remotely similar to my luggage from samsonite store. The Damamged Samsonite luggage by INDIGO was […]

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Baggage damaged in indigo airline

Posted on by Consumer Court
Name of Complainant Juily
Date of ComplaintJune 20, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

AirsewaComplaint ID- TU994749, TP713731, FT131649, HU098068) Journey Date: 15 Jun 23 Flight No.: 6E837 Indigo PNR : YNZS4V I have raised a complaint in airsewa app regarding cracked(damaged) baggage. However airsewa nodal officer(Isha Gandhi and amrita gill-Indigo) has closed the complaint as resolved by fraudulently categorising the damage as a damage to handle. There is […]

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INDIGO – Payment done but no ticket issued

Posted on by Consumer Court
Name of Complainant Marco Saroldi
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

On 4th of June I payed Rs.31,718 for 2 tickets Chennai – Colombo – Chennai with my Visa debit card, but the system told me that an error occurred. The amount was taken from my card but no ticket was issued. Today, 11 days after, finally I got the refund. I took another ticket with […]

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Denied boarding and Rude behaviour of Indigo Staff

Posted on by Consumer Court
Name of Complainant N.T.ARJUN
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

On Fri Night On 2nd Of June 2023 Booked Our Flights To Come Back To Our Hometown Chennai From Delhi. Our Flight Timings Was 9:35pm And We Checked In Our Baggage 2hrs Prior Itself And Completed Our Security Clearances By 8pm Itself. The Boarding Started At 8:50pm And We Went To The Food Court To […]

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Baggage damage done by indigo airlines

Posted on by Consumer Court
Name of Complainant Heena taj basha
Date of ComplaintJune 14, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I travelled from Chennai to Pune on 3rd Feb with PNR KSVZWQ. In Pube airport I received baggage in completely damage condition. For which I raised PIR report in airport. For that indigo committed to refund 2800k but from feb to till date 14yh Jun 23 I’m still struggling to get refund also while contacting […]

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Boarding denied

Posted on by Consumer Court
Name of Complainant Amit Kochhar
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Airlines
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– On 30 May 2023 around 8:30pm, I booked a flight ticket for myself with following details: o Passenger name: Amit Kochhar o Airline: Indigo (“Airline”) o Sector: Mumbai – Delhi o Flight number: 6E 2398 o PNR: BR2WJW o Flight date and time: 31 May 2023 7am departure from Mumbai – I did a […]

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Received Damaged Baggage

Posted on by Consumer Court
Name of Complainant Anirudha Pratap Singh Daiya
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I have recently travelled from Jaipur to Portblair 2 June 2023, PNR-YZSNPK and from Port Blair to Jaipur PNR-TPPB4M- In that travel my baggage was mishandled and got a minor cut, I specifically mentioned to Port Blair Ground Team to handle the baggage they put the LRT tag but still I got more damaged bag […]

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Received Damage Baggage

Posted on by Consumer Court
Name of Complainant Ankur
Date of ComplaintJune 6, 2023
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

Dear Sir/Madam, I had an International Flight from New Delhi to Toronto for which my company had booked a Indigo Flight Chandigarh to New Delhi on 3rd June,2023. (Indigo Flight – 6E2193 PNR No – PRPNTJ). I had clearly told Indigo ground staff about stuff in baggage and it need to be handled carefully so […]

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