Indigo and Go First

Airline not actioning refund claim for COVID positive travellers

Name of Complainant Shweta Jain
Date of ComplaintJanuary 8, 2022
Name(s) of companies complained against
Category of complaint Airlines
Permanent link of complaint Right click to copy link

I had a flight to take from Mumbai to Ranchi on 4th Jan and return from Ranchi to Mumbai on 6th Jan. I tested positive RT PCR on 2nd Jan and cancelled my tickets with all airlines. As per the required procedure, i have emailed their respective customer care with documents like COVID reports, cancelled […]

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