India gold

Grievance Regarding Denial of Manager Escalation by Customer Care Executive Chandra

Name of Complainant Naushad Shaikh
Date of ComplaintMarch 19, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Dear Superior I am writing to bring to your attention a concerning incident that occurred during my recent interaction with one of your customer care executives, Chandra. Despite my request for an escalation to speak with a manager regarding an urgent issue, Chandra denied my request, which is unacceptable and contrary to the standards of […]

Read More...

Closings account details not given response

Name of Complainant Shekhar m
Date of ComplaintSeptember 8, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Dear sir I have 2 gold loans with India gold i want to close the loan but no one not responding they need to send account deatils but not send i contact customer support no response Closings account details not given response was last modified: September 9th, 2023 by Consumer Court

Read More...

Change in the discount rate

Name of Complainant Indu khanna
Date of ComplaintJune 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

At the time of renewal they did not contacted me for the renewal and no coustomer care number was giving to me by the sales manager and when i renewal was due he left the job for rewal they charged me high rate of interest Change in the discount rate was last modified: June 22nd, […]

Read More...

India Gold is not sharing its bank details at closure of my loan

Name of Complainant Nilesh Dobariya
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

india gold is not giving its bank details to me for deposit closure amount… customer care is not helping… India Gold is not sharing its bank details at closure of my loan was last modified: May 20th, 2023 by Consumer Court

Read More...

India Gold interest rate changing from 0.75% to 1.75% automatically

Name of Complainant Tagore Yallampalli
Date of ComplaintMay 6, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

Loan ID 216967 Gold Weight 222 Grams Amount 8,67,000 While paying interest amount last date it showing more than double of my interest amount. While contacting customer care they are saying to with charges my monthly interest amount 7K but it’s showing next 2 days 17K, Interest amount increasing daily automatically, we are ready to […]

Read More...

Renewel charge is big cheating

Name of Complainant Dilip jeevavet
Date of ComplaintApril 23, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

The India gold company I want release tha my gold They told me to pay total intrest I have gone to pay intrest amount in app I was showing Renewel u r gold than only u can pay intrest ok I have done I have paid intrest now I want gold back next day of […]

Read More...

Gold Loan by India Gold

Name of Complainant Ragini T
Date of ComplaintOctober 17, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am a customer of India Gold (Gold loan company). My scheduled interest payment date is 11’th of every month. I paid the interest amount 5’th of Oct (i.e Six days before scheduled date). They are now charging 3 times of my original interest. Rebate revoked for paying interest before scheduled. They are looting customers […]

Read More...

India Gold company charged 3 times the interest

Name of Complainant Talari Veeranjan
Date of ComplaintOctober 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am a customer of India Gold (Gold loan company). My scheduled interest payment date is 13’th of every month. I paid the interest amount 10’th of September (i.e three days before scheduled date). I have been charged more than 24,000 for paying the interest before scheduled date. Rebate revoked for paying interest before scheduled. […]

Read More...

Rebate revoked for paying interest before scheduled date

Name of Complainant Srikanth Lambugari
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am a customer of India Gold (Gold loan company). My scheduled interest payment date is 20’th of every month. I paid the interest amount 18’th of September (i.e Two days before scheduled date). I have been charged more than 30,000 for paying the interest before scheduled date. Rebate revoked for paying interest before scheduled […]

Read More...