Idea

Outgoing expired even I’ve balance in my account.

Posted on by Consumer Court
Name of Complainant Ramakrishna Thota
Date of ComplaintNovember 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Suddenly my outgoing calls and SMS stopped for my idea number.it is saying outgoing has validity and it is expired with original validity beyond 2022. I have Rs.62 plus balance and now they told I had to recharge separately and not possible to use existing balance. Why would I keep spending when I have balance […]

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About stopping outgoing calls

Posted on by Consumer Court
Name of Complainant Vijay Parmar
Date of ComplaintNovember 26, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

When I purchased my idea sim , it is given with lifetime validity. Now they are saying my outgoing validity expired but I have sufficient balance in my account. They are doing so that so a customer recharge whether he needs it or not to increase their profits. This is wrong. About stopping outgoing calls […]

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Idea cellular has abruptly stopped my services

Posted on by Consumer Court
Name of Complainant Pankaj Kumar
Date of ComplaintNovember 25, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Idea cellular has abruptly stopped my services and asking me to do a recharge of at least 35 INR per month for 28 days in order to keep using the outgoing services. The problem is that I already have an account balance of about 267 INR. Now, I unable to use my account balance. All […]

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Outgoing call validity over even balance

Posted on by Consumer Court
Name of Complainant Mohammad Rafik
Date of ComplaintNovember 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Outgoing call validity is over even though there is a enough balance in my account Outgoing call validity over even balance was last modified: November 25th, 2018 by Consumer Court

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Idea changed life time validity to plan based validity

Posted on by Consumer Court
Name of Complainant Mallesham
Date of ComplaintNovember 25, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I am the idea customer using since near to decade. Recently idea banned out going calls even though balance I have in my account. This is happened without any prior information and announcement by idea network. This fully illegal. They should announcement it first, intimate the customers about plan change and should give time to […]

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Idea outgoing expiry

Posted on by Consumer Court
Name of Complainant Reji
Date of ComplaintNovember 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It was told that unlimited validity will be given if the services are used. Still having sufficient talktime balance , idea ,mobile service provider, is threatening that outgoing services will be expired if not recharging for the amount they specify. They are even not giving freedom to choose what money should be spent by a […]

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Idea Sim card

Posted on by Consumer Court
Name of Complainant Shobha
Date of ComplaintNovember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Even though i have sufficient balance in my account, idea is blocking my outgoing calls. Need to recharge with 35 rs for 28 days service validity. The compulsion is bullshit. Its so unfair if you are using multiple sim cards Idea Sim card was last modified: November 24th, 2018 by Consumer Court

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About idea sim outgoing validity

Posted on by Consumer Court
Name of Complainant sandeep goyal
Date of ComplaintNovember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

when i have purchased this sim its have lifetime outgoing validity and i have sufficient recharge in my idea sim bt the dont allow me to call they your  outgoing validity expire and recharge the same with rs 198 ya whatever amount its wrong they want to earn profit by this bt this is unethical […]

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Lifetime Validity expires

Posted on by Consumer Court
Name of Complainant Harish
Date of ComplaintNovember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have done a recent recharge of 449 valid till 13 Feb 2019 but I’m getting messages that outgoing will be stopped on 25th Nov 2018. Why the hell being done , just to harass the customers. When trying to talk to customer care, it is going again & again on IVR & not getting […]

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