GTPL

Shifting request open last 14 days

Name of Complainant Pratik
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Register Mobile number 9510879698. I hv complained for shifting 13-05-2023 compline number 79464956 they hv inform ur shifing in 7 days so we h wait but not in 1 week close my complain so agin call after that to customer car they have said u hv not paid payment but not inform ur staff […]

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GTPL has claim to provide subscription of OTT but did fraud and no one is responding and helping

Name of Complainant Jigar Desai
Date of ComplaintMay 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is Jigar Desai. I have purchased subscription of GTPL Genie+ Magnum for 6 months with all 16+ OTT platforms. My registered mobile number is +919099002XXX. My GTPL Genie+ account no is 19587969 I have successfully activated few of OTT’s which came along subscription code. But the real challange starts when i tried to get […]

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I have paid INR 6095. On 01.04.2023 for broadband connection. Sales excutive promises to connection within 8 to 10 days. 26 days passed.connection not done . 2 weeks back mailed to cancel and refund my money but not responding.

Name of Complainant Vikash Pandey
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid INR 6095. On 01.04.2023 for broadband connection. Sales excutive promises to connection within 8 to 10 days. 26 days passed.connection not done . 2 weeks back mailed to cancel and refund my money but not responding I have paid INR 6095. On 01.04.2023 for broadband connection. Sales excutive promises to connection within […]

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GTPL has claim to provide subscription of OTT but did fraud and no one is responding and helping

Name of Complainant KiranKumar
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is KiranKumar Roy. I have purchased subscription of GTPL Genie+ Magnum for 3 months with all 16+ OTT platforms. My registered mobile number is +917984630XXX. My GTPL Genie+ account no is 20082418. I have successfully activated few of OTT’s which came along subscription code. But the real challange starts when i tried to get […]

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Gtpl cable tv fraud

Name of Complainant Vatsal Mungara
Date of ComplaintApril 19, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

My cable tv’s subscription has ended in just 8 days after renewal.but subscription has valid for 30 days,I also didn’t get any refund from them.gtpl has to solve this.as soon as possible. Gtpl cable tv fraud was last modified: April 19th, 2023 by Consumer Court

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Broadband not working since 3 days

Name of Complainant Nachiket
Date of ComplaintApril 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been more than 3 days that the internet isn’t working. There is no one ready to resolve the complaint and customer care peeps are just pathetic. They give the canned responses and the service quality is just poor!! When will my internet work again? Broadband not working since 3 days was last modified: April […]

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CONECTION IS NOT WORKING PROPERLY AND INVOICE NOT RECIVED AFTER PAYMENT

Name of Complainant KALPESH CHUAHN
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir, At a time of tacking connection GTPL broadband executive has given many surety for better services but after payment they are not receiving also payment invoice not received after 15days of payment . connection also not done as per our agreement with GTPL executive. we are facing so much problems for the same.. […]

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The GTPL company is not resolving the problem

Name of Complainant Ravindralal Gupta
Date of ComplaintMarch 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I got the internet connection on the day of 17th Mar and it is on the name of Ravindralal Gupta and on that day during the connection process the connection engineer said that there is high power in the connection ( POWER OF 32-33) and instead of reducing the power and making the connection better […]

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Internet wifi is not working

Name of Complainant Nidhi
Date of ComplaintFebruary 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From last 5 days my internet wifi connection is not working. And GTPL people registered the complaint and close the complaint without resolving it and customer care is not responding properly. I have taken this for my job and i am working from home and from last 4 days i have to take a leave. […]

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