GTPL

Refund of advance payment for Discrepancy of service

Name of Complainant Binay Jha
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been transfer from Godhra to Valsad and I have raised Broadband transfer request through phone as well as e mail on 05/06/2023 to shifting GTPL Broadband to my new address Valsad. After visiting GTPL Team Valsad, who have informed me the new connection shifting is not feasible at valsad address on 12/06/2023, due […]

Read More...

Net not working, Also company is giving mental harassment for the service that they are bound to give

Name of Complainant Neeraj kumar solanki
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From 14th june, Internet connection is not working, today is 29th, I have continuously complaining about it. Called customer care number also, thehy are not listening and putting call on hold. GTPL jamnagar behaviour is the worst. They are not listening at all. I have emailed also, but got no reply. Seriously its a mental […]

Read More...

Internet is not working from 15 June and nobody is resolving

Name of Complainant Krunal Punawala
Date of ComplaintJune 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi my internet is not working from 15 June and every single time when u can they give the same excuse that technical issues and all but seriously 11 plus days u need to resolve and when we call customer care they give the same reply and they talk rudely and ruthlessly when we say […]

Read More...

Wifi is not working from 10 days I am getting frustrated

Name of Complainant Sunil kori
Date of ComplaintJune 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve been experiencing issues with the wifi for a while now and I’ve already reported it several times. I was promised that it would be fixed today, but unfortunately, the situation is still the same. This is causing a lot of frustration and inconvenience for me. Can you please prioritize this issue and get it […]

Read More...

Internet Not Working

Name of Complainant GSBSG
Date of ComplaintJune 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

am a Gtpl broadband user, and my broadband doesn’t access the internet since 15th June 2023, I have raised the complaint but still, there is no reply, the team is working since 15th June 2023 but still has not been resolved. GTPL consumer care or any officials are not giving a satisfactory answer, nor giving […]

Read More...

Internet of off from 4 days.

Name of Complainant Vinay Srivastava
Date of ComplaintJune 19, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My internet supply is off from 4 days. I had contacted customer care ,they told me to contact nearest office then I contacted nearest office they say contact customer care. I talked to technical head , the only thing he know to speak is “it will be done by tomorrow”. My job is at stake […]

Read More...

Paid for Gtpl fibre almost a month ago, but still no response.

Name of Complainant Vipul Jain
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have been using gtpl broadband from past 2years. This time we made the payment for gtpl broadband renewal along with gtpl fibre upgradation. Its been almost a month, there is no action on the same. Even normal internet is also not working. We have been following up with them from so long but still […]

Read More...

Refund of Amount

Name of Complainant CHIRAG RANA
Date of ComplaintJune 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have been following for refund of my money from GTPL since last one month, but no one is respoding on the same. such a pathetic service is being provided by GTPL, no direct telephone number is available for customer service. if we call to toll free number, they dont give the exact and relevant […]

Read More...

REFUND

Name of Complainant ANJUBEN PATEL
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 18/9/2022 I Buy Internet Broadband connection From GTPL Company. In Mistake I Payment 6999/- Two Time. GTPL Company Executive Take My Check Photo For Refund Process And Told Me That In 90 Days I Get Refund But Today 6 Month Up Already. I Did Not Get Any Refund. Costmer Care I Called 4 Time. […]

Read More...