GTPL

GTPL broadband not working since 2 months

Posted on by Consumer Court
Name of Complainant Vishal Shah
Date of ComplaintJuly 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since last 2 months GTPL broadband is not working in whole kutch area majorly in and around bhuj city. When calling customer care number, they are saying that we are working. Since last 2 months. Their all offices are closed since then. Please do needful. GTPL broadband not working since 2 months was last modified: […]

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Gtpl wifi not working

Posted on by Consumer Court
Name of Complainant Kamlesh
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am so disappointed by everyday wifi issues everyday i have call n fight with customer care n they r trained to answer on repeated mode everytime technical issue how it is possible we paid for one year just dont fool people’s hard earn money if u can provide services properly then refund our money […]

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cable damage in last 8days but no any person come for serive.

Posted on by Consumer Court
Name of Complainant nikhil
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

last 8 days cable is damaged or cutt in near my main door. no any person come to complaint solve in last 8 days. if you have no solve our issue in today so we will take action of leggle custemer court and go to action of your company agains service related. so solve our […]

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Gtpl is not able to provide the continuous service

Posted on by Consumer Court
Name of Complainant Mehul DHAMELIYA
Date of ComplaintJuly 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hii sir, I have requested many time for issue of internet service from gtpl. They always says there is technical issues in your area. I have a waited for 10 days and informed them that changes your technical team they are unable to resolve the issue Or give me a refund for remaining service as […]

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GTPL | Connection Plan transfer issue

Posted on by Consumer Court
Name of Complainant Sagar Prajapati
Date of ComplaintJuly 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am trying to move my plan to Fiber connection, Company has deducted money, and I am continously raising ticket those gets auto closed without any response. GTPL simply doing fruad to customer and not switching my connect even after taking money. GTPL | Connection Plan transfer issue was last modified: July 5th, 2023 by […]

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no restoration of broadband services

Posted on by Consumer Court
Name of Complainant mann khanna
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

GTPL, has still not restored broadband services in ward 4B adipur, gandhidham. it has been 20 days without internet and no personnel has responded towards the issue after registering so many complaints no restoration of broadband services was last modified: July 4th, 2023 by Consumer Court

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Network issue

Posted on by Consumer Court
Name of Complainant Anita kumari
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took gtpl broadband for my home…from last 48 hrs we don’t have network.i called customer care.i waited 24 hrs but no one resolve my problem.after that i again called customer care but every time they said only we r forwarding ur complaint on higher level but again no solution of my problem….my office work […]

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GTPL Internet Complaints Getting Closed Without Resolving

Posted on by Consumer Court
Name of Complainant Anuj
Date of ComplaintJuly 2, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have raised complaints regarding non working of broad band connection on 30.06.2023 and 01.07.2023 and both complaints are closed without resolving the issue. When we call GTPL Consumer Care Number they repeat same lines your complaint is open and we will try to resolve within 24 hrs We are getting messages that engineer is […]

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Connection shifting request pending with GTPL

Posted on by Consumer Court
Name of Complainant BHANVAR LAL MEENA
Date of ComplaintJuly 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested for connection shifting on 19.06.2023. GTPL said it will be done within 7 working days. However the issue has not been resolved today. The customer care people keep saying that the issue will be resolved. Nobody is giving satisfactory answer. Connection shifting request pending with GTPL was last modified: July 1st, 2023 by […]

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Refund of advance payment of Rs 3500 (Deficiency of service )

Posted on by Consumer Court
Name of Complainant BINAY JHA
Date of ComplaintJune 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to request a refund for my GTPL plan as it is expiring on October 23. Unfortunately, I have recently been informed by the GTPL team that it is not feasible to continue the service at my new location due to technical reasons. Therefore, I kindly request a refund for the remaining duration […]

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