GTPL

Bad service, no response, bad response, not give proper solution

Name of Complainant FAISAL
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

GTPL broadband service in Hematnagar I have complained a lot to the GTPL Customer Service Center about bad service and irresponsible himmtangar branch staff, I have complained 7 to 10 times that I just got a complaint number, not a solution. Also, the staff of the himmatnagr branch did not give a proper answer, they […]

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GTPL: Unfair Trade Practice and Fraud

Name of Complainant Laveena Asudaney
Date of ComplaintSeptember 15, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, It fills my heart with utter disgust to raise in response to the misleading advertisements you put on the website. The website says the charge for the 40 Mbps / 1 year is 5900. I paid the money on 14th August 2020. However, the receipt of payment got rejected after 14 donkey days giving […]

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GTPL INTERNET DOESNT WORK AFTER TAKING PAYMENT OF ANNUAL PLANS

Name of Complainant Akbari
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

WE HAVE PAID UPFRONT FOR ANNUAL PLAN OF UNLIMITED INTERNET SERVICES TO GTPL. EVERY WEEK INTERNET GETS OFF AND WE HAVE TO WAIT 3 DAYS FOR THE PROBLEM TO GET RESOLVED. AFTER TEMPIRARY RESOLUTION AGAIN INTERNET STOPS WORKING IN MERE 2 DAYS. ON ASKING FOR EITHER EXTENTION FOR THE DAYS INTERNET WAS STOPPED THEY DENY […]

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Internet service provider connection issue

Name of Complainant Umang
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took Gtpl broadband connection . Within a month 10 time I raised connection issue request . With out resolving thay are closing my complain and when on the call they are not responding . Internet service provider connection issue was last modified: September 13th, 2020 by Consumer Court

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Poor Internet service

Name of Complainant Akshay
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, My Complain ID : 6589719 I have raised it for the resolution of internet issue on 11/09/2020 around at 3.37 PM. However no resolution yet. On the contrary when I called to know resolution time, I was informed that the earlier complain was not taken insto consideration as there was issue for whole area. A […]

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Provide Fiber Connection but still not provide connection after full payment of service

Name of Complainant Dipesh Prajapati
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i have booked G.T.P.L internet connection before 2 months at that time sales man Mr. Pavan Said that i provide 40M.B.P.s fiber connection at 15-20 days . still G.T.P.L not provide connection there for fiber is only  mtr from my connection. please needful in this matter as soon as possible Provide Fiber Connection but still […]

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GTPL Broadband connection not working since 15 days

Name of Complainant Zil Shah
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Just recently I renewed my GTPL broadband internet service for 100mbps plan. It works only 1 or 2 days and then since then that service is not working. I logged a complaint to sort out the issue, they closed service requests without resolving issue and again they are asking to make another complaint for the […]

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GTPL BROADBAND INTERNET SERVICE

Name of Complainant HEMAL PATEL
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Just recently i purchased Gtpl GTPL broadband internet services. It works only 1 or 2 days and then sice then that service is not working. I logged a complaint to sort out the issue, they closed service requests without resolving issue and again they are asking to make another complaint for the same reason. They […]

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GTPL Broadband

Name of Complainant Shabbir
Date of ComplaintSeptember 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have GTPL connection at my office. Recently i shifted my office and asked GTPL customer care line to shift my connection to new office. Its been 10 days there is no response and if we remind them, they say their local representative will come today. GTPL Broadband was last modified: September 7th, 2020 by […]

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