GTPL

Fake promised Speed not getting as per the plan

Name of Complainant Divyesh Gajera
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have tried many times to connect them They are not giving me satisfactory reply and not solving my problem at all I have attech speed test of today Due to loss of speed I have lost my money who will bear this loss Fake promised Speed not getting as per the plan was last […]

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Very frequent Outage issues of GTPL

Name of Complainant Dharmesh Rajwani
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since last few months there have been too many outage issues of GTPL. Every 2nd or 3rd day they habe these issues. Moreover the internet is not working at all. We have tried to raise issues and concerns through their Sales, Operations, Cal centre and other departments but the issues continues to be as it […]

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Broadband shifting

Name of Complainant Vivek Ashia
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I filed my request with gtpl to shift my broadband band connection within Gujarat Refinery township from one quarter to another on March 25.2021. When I call back on March 29.2021 regarding my request they said we don’t have any request from your side. Then I filed new request vide complain no 79191 on March […]

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Internet not working for the past 3 days

Name of Complainant Jigar patel
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The internet is not working and have been filling complaiifor the past 3 days still no resolve.i haven’t been able to work as i work from home. Internet not working for the past 3 days was last modified: April 18th, 2021 by Consumer Court

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GTPL Internet Not Working

Name of Complainant Lukman Tamboli
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear, I have contacted ti GTPL services, regarding internet issue raised on 13th April 2021, same had been reported to concern service dept, but still it is not resolved, They are making foolish only. GTPL Internet Not Working was last modified: April 18th, 2021 by Consumer Court

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GTPL Boradband connection shifting

Name of Complainant Sachin Khatrani
Date of ComplaintApril 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I requested for connection shifting from Laxman Nagar to Godavari park. I request broadband connection shifting for the last 12 days but still not get a shifting address connection. I paid 560 for shifting but not solve an issue. I also contacted the customer care number and also contacted with gtpl agent but not giving […]

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Fake receipt by GTPL employee and services stoped

Name of Complainant Ravi Rajpurohit
Date of ComplaintMarch 30, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

 have taken GTPL fibre broadband Internet connection last year dated 6/3/2020, cheque no. 893468 SBI bank amount Rs.7485/- the services they committed was for 15 months but they disconnected the internet services on 6/03/2021 and GTPL staff Mr.Ketan Panchal  Mo.9033244416 sending me fake amount receipt amount Rs.6485/- and calling me back to back for renewal, […]

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internet connectivity issue

Name of Complainant Umang
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

GTPL broadband not provide proper service . every week 2 day they stop services that also in weekday where my work get effected  . when we raised complain they just registered but not take any action against it. internet connectivity issue was last modified: March 21st, 2021 by Consumer Court

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GTPL Internet not working

Name of Complainant Rajesh Maurya
Date of ComplaintMarch 21, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have GTPL broadband Connection and it is not working from 18 March 2021. And I am unable to register complain because it is showing complain already register. please check attachment for referance. I also callled customer care but they are not giving any responce. I need quick resolution of issue and also extend service […]

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