GTPL

GTPL Representatives are not attending calls to fix the internet problems and using harsh languages on calls too

Posted on by Consumer Court
Name of Complainant Divyanshu Soni
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am trying to contact to the GTPL customer care but they are not responding to my problems that I am facing since 40+ hrs. Instead of resolving the Broadband issue they are using harsh languages and putting off the calls.   I am situated in Ahmedbad and I am trying to contact to the […]

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GTPL Broadband Internet not working for last 2 month.

Posted on by Consumer Court
Name of Complainant MAULIK PANDYA
Date of ComplaintJuly 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am suffusing the internet issue constant from 4th May 2021. I will complaint so may time in customer care on “9727633633” also complaint throw App and mail. but issue was not resolved permanent. My All Complaint Ticket No. 10565044 10560734 10532258 10531624 10413895 10409732 10396722 10350665 9496787 9486219 Best Regards, Maulik Pandya. GTPL Broadband […]

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GTPL internet service

Posted on by Consumer Court
Name of Complainant Vishal Gajjar
Date of ComplaintJuly 11, 2021
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello,   Logging a case here with for GTPL broadband service. I am using GTPL service more than a year and current plan is 60 Mbps fiber plan. Last I was on ethernet 40 Mbps plan and had very experience like multiple disconnection of line, no response for resume the service, slow internet speed. I […]

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Mental Harassment by GTPL

Posted on by Consumer Court
Name of Complainant Chirag Kakadiya
Date of ComplaintJuly 3, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Not Provide internet service I paid pull amount but didn’t get that much service provide by GTPL Mentally harassment by GTPL Mental Harassment by GTPL was last modified: July 3rd, 2021 by Consumer Court

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Refund not received

Posted on by Consumer Court
Name of Complainant Namita Singla
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We were contacted by GTPL executive and we made the payment against connection, after that the person told there is no fiber service so we asked for refund. He confirmed we will get it within 1 month, now its been 50 days, the person is not picking the call and GTPL customer care is doing […]

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Internet Connection problem

Posted on by Consumer Court
Name of Complainant Sapan Tusharkant Majmudar
Date of ComplaintJune 27, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The GTPL is worst in service. After taking the money they are not providing services. I want the money back or start the connection today. Internet Connection problem was last modified: June 27th, 2021 by Consumer Court

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Broadband connection not working/stop

Posted on by Consumer Court
Name of Complainant umesh kothari
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I raised a complain on 17th of June, 2021 against GTPL customer care, but, it is not resolved yet. I already complaint at customer care and generate a ticket ID i.e. 10358100. My kids online classes were suffered since three days, kindly help me in this regard. Broadband connection not working/stop was last modified: June […]

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Broadband not working

Posted on by Consumer Court
Name of Complainant Rahul Mishra
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased GTPL fiber broadband service of 60Mbps it’s only been a week and it stopped working from last 3 days even after complaining many times problem is not resolved. I would like a full refund Broadband not working was last modified: June 20th, 2021 by Consumer Court

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GTPL Broadband

Posted on by Consumer Court
Name of Complainant Jayhind Vaddoriya
Date of ComplaintJune 12, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

15 day to i complain in GTPL application and some time i call customer care number. But not solve my complain. Company man is only comming and going. But not give me solution. GTPL Broadband was last modified: June 12th, 2021 by Consumer Court

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