GTPL

ĢTPL Broadband Refund not received

Posted on by Consumer Court
Name of Complainant Vishal Patel
Date of ComplaintMay 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Paid 4199/- for new Gtpl broadband connection. Both sales and technician kept promising for installation for 15 days but no one showed up. I decided to go with another provider and requested Gtpl to cancel my request and issue a refund. Have visited their local office and head office on Sindhu bhavan road to get […]

Read More...

Charges taken without any shifting

Posted on by Consumer Court
Name of Complainant Umang
Date of ComplaintApril 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Firstly I paid charges for shifting connection then at that place which I wants to shift place is not possible to shifting so I told to technical team that it’s so much damage so i don’t want to do then technical team are went and they close my complaint as a shifting is done At […]

Read More...

Service not provide proper

Posted on by Consumer Court
Name of Complainant Paresh Rathod
Date of ComplaintApril 15, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

24/03/2022 to till 25/03/2022 Wi-fi (Broadband) is not working and have call to customer care so he is said technical problem at our end but still problem is going on. last few days our society many member suffering this problem last few days but GTPL is not working on that. Service not provide proper was […]

Read More...

119602 service request number for shifting

Posted on by Consumer Court
Name of Complainant kartik patel
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing this mail with hard feelings that I have bought gtpl broadband connection and raised complaint regarding reinstalltion of my connection and raise complaint of reinstalltion on 15th october on customer care number and inform about re installation till today it was not reinstalled between several times I have called to customer care […]

Read More...

Service related issues

Posted on by Consumer Court
Name of Complainant Vikrant
Date of ComplaintApril 9, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My complain no is 16748464. It been so more then 7 days that my internet is not working i did everday call at customer care but still i didn’t get any resolution. I am fed-up with the service i have asked to give me refund but they didn’t give a refund as well as service. […]

Read More...

Property Damage while Cabling the GTPL Broadband

Posted on by Consumer Court
Name of Complainant Monik Modi
Date of ComplaintApril 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am here to complain about my property damage while cabling the broadband. The GTPL Broadband service guy came for the Broadband wiring and he drilled through my AC compressors’ copper pipe thoroughly and pass the cable through the copper cable which now cost me more in repair in that by breaking the whole wall […]

Read More...

3091093 complaint number of consumerhelpline.Gov.In

Posted on by Consumer Court
Name of Complainant kartik patel
Date of ComplaintMarch 16, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing this mail with hard feelings that I have bought gtpl broadband connection and raised complaint regarding reinstalltion of my connection and raise complaint of reinstalltion on 15th october on customer care number and inform about re installation till today it was not reinstalled between several times I have called to customer care […]

Read More...

Service request and rude behaviour of executive

Posted on by Consumer Court
Name of Complainant Manoj
Date of ComplaintFebruary 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My service request was ticket no: 15818734 and the engineer call and take otp from us saying it would be resolved tomorrow and now it has not been resolved till date. If complain is not resolved how he can close the request and also talk rudely. Service request and rude behaviour of executive was last […]

Read More...

Shifting Delayed

Posted on by Consumer Court
Name of Complainant Krishna saha
Date of ComplaintFebruary 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Firstly, I have already paid ₹6095 for one year connection pack. On 31st December 2021 I have submitted the request of shifting of my wi-fi and paid ₹560 and after struggling 4 weeks for shifting till now i have not get the connection then i asked for a refund of my remaining valid pack but […]

Read More...