GTPL – Broadband

GTPL broadband non connectivty issues

Name of Complainant Thomas John
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since six month I activated a GTPL broadband connecting and frequent getting unavailable net whenever we need this is regular practice. Once we complain they inform within 3 days it will solved. Since 3 days no connectivty here. This is serious case they are taking 6 month bill in advance then they will do this […]

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GTPL broadband not working since 2 month

Name of Complainant Rahul Raj
Date of ComplaintDecember 27, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

From 24 of October i having issues with GTPL broadband connection its about 2 month but till now no internet connection more then 15 complaints all are closed without resolution more the 60 call to costumer support even i mail to gtpl team but till now no resolution when i visited to local gtpl office […]

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Not getting proper Network from GTPL.

Name of Complainant Firoz Nathani
Date of ComplaintNovember 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am having a serious issue of Internet connections. Daily network falls 8 to 10 times. The customer corner of GTPL is worse, not at all answerable to customer properly. Not getting proper Network from GTPL. was last modified: November 14th, 2020 by Consumer Court

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GTPL is not refunding Money

Name of Complainant Pavan Kumar Chaurasia
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have requested for new broadband connection. they have not provided connection and now they are not refunding money as well. i am following with gtpl from last 3 month evertime they are giving false statement. i am just tired with this company. GTPL is not refunding Money was last modified: September 28th, 2020 by […]

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GTPL Refund not initiating

Name of Complainant
Date of ComplaintSeptember 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I have asked this sales person whose name is Muhammed Iqbal Nabi Sheikh to cancel my subscription for GTPL broadband and initiate my refund but I am not getting any response from his end from last 20 days. Please help me to get my refund of 3500 rupees as it is alot of money […]

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Refund money- GTPL broadband service not provided

Name of Complainant Paresh Muliya
Date of ComplaintSeptember 4, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid 6000/- rs to GTPL executive Ankit Prajapati in july month but after that they refused for broadband service so i asked for refund of money so they told me thay money will be refunded in 7 days. But i have not received any money since 2 month and ankit prajapati is not […]

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Closing the complaint tickets , without resolving it

Name of Complainant Varun thukral
Date of ComplaintJuly 25, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My wifi isn’t working for 5 days now in row. I can’t decide what to do next. I’ve complained many times. Created tickets. But it just closes without resolving issue. Closing the complaint tickets , without resolving it was last modified: July 25th, 2020 by Consumer Court

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Broadband connection

Name of Complainant Ravi
Date of ComplaintJuly 6, 2020
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Gtpl broadband company Ahmedabad they have taken money but not provided internet connection one month has passed not a single call from company I want to get refund Broadband connection was last modified: July 6th, 2020 by Consumer Court

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ordered Fossil Trending watch combo but in courier I have received Fast track watch

Name of Complainant Bikram Chowdhury
Date of ComplaintJuly 1, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered Fossil Trending watch combo but in courier I have received Fast track watch which is not my requirement . The box I have received is having lable Trending watch combo ( Black & Silver ) but inside box is fast track watch that also a single piece. Kindly look in to this […]

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GTPL Broadband connection with 50Mbps plan very slow speed and frequent disconnection

Name of Complainant chintan jani
Date of ComplaintJune 14, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have purchased GTPL 50Mbs plan and i m facing frequent disconnection issues and very slow speed when connected, filed support tickets to GTPL phone help line and they have closed this many tickets without providing any resolutions . ticket no 5312050,5299763,5323877,5416501.   GTPL Broadband connection with 50Mbps plan very slow speed and frequent disconnection […]

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