Not providing proper internet service No one listens your problem and somehow I get number of technical worker and he refuges to talk with me. There is one technical person in whole area and he only told me that he manages around 3000 customer in your area Gtpl broadband gives only mental harassment not internet […]

Dear Sir, USER: hd402_ak I’m facing issue from last week, out of 8 days 4 days completely NO INTERNET. I raised ticket called customer care, but instead of solving they simple mark it as close while INTERNET is still DOWN. I raise ticket and at the end of the day I get message that PATEL […]

When I am applying for new connection my home has feasibility and for shifting it is not feasible. This is completly cheating. Gtpl broadband shifting issue was last modified: June 20th, 2021 by Consumer Court

1. On 6 April 2021, I mailed to GTPL that there is two connection showing in my number, one of this is not belongs to me, even on ourchase of connection. I asked to solve this to sales person(Named: Ravi), he asked that it will be solved… But still on this date of 17-06-2021 it’s […]

We are facing lot of issue’s in net speed during working hours for which we take GTPL broadband connection. No one from GTPL side is taking corrective action for same. Most of time net is not available & running very slow i.e. 3 to 5 mbps against 40 mbps package. Slow Internet speed during day […]

I have registered for gtpl broadband, router is still not connected after 10 days.. they are also saying that no refunds and cancellation will be allowed after payment.. everytime after calling gtpl customer service, they say please be tension free, we will see, after 10 days they sent me message today that we will complete […]

Today 21 April 2021,   I again inform you that my internet service was down from 19 April. And above all issues I face again in both case Mobile app and Customer care team. – My Ticket # 9135618 till the services are not restored.   – We visited your office location at ghodasar and your […]

They are giving router with lower range intensionally Gtpl broadband service was last modified: April 25th, 2021 by Consumer Court

Highly unprofessional attitude and service of the GTPL management employees. Everytime you call they’ll say, it will resolve in 24 hours. But the fact is those 24 hours never get over and you have to bear this third class service. Network connectivity was last modified: April 18th, 2021 by Consumer Court

I have been constantly getting slow internet speed from 17th December. I have a 20Mbps speed plan and get speed around 100-200 Kbps only. I have raised a complaint ticket on the company’s App and been following up with them since then. All I get from the customer support is “We understand your problem, I’ll […]