GTPL – Broadband

Broadband not working since 1 week

Name of Complainant Nitin Solanki
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s been 7 working day my internet is not working and i am tired this type of worst service and customer service department not given any single response could pls take action against GTPL broadband. Broadband not working since 1 week was last modified: June 4th, 2023 by Consumer Court

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Refund

Name of Complainant Anjuben Prakashbhai Patel
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 18/9/2022 I Buy Internet Broadband connection From GTPL Broadband. In Mistake I Payment Two Time. GTPL Executive Take My Check Photo For Refund Process And Told Me That In 90 Days I Get Refund But Today 6 Month Up Already. I Did Not Get Any Refund. Costmer Care I Called 4 Time. Everytime Costmer […]

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Internet Shutdown last 2 days no one is taking responsibility

Name of Complainant Pabitrakumar Swain
Date of ComplaintMarch 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Internet down last 2 days. GTPL Customer care giving unusual response and everytime repeating same point. No one is picking up the call in local office. Internet Shutdown last 2 days no one is taking responsibility was last modified: March 21st, 2023 by Consumer Court

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Rude behaviour of GTPL rep claiming to be from engineer team.

Name of Complainant Charlie
Date of ComplaintMarch 14, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I called GTPL customer care to shift my service to new location. Initially 2 guys came and said they cannot install since the black box(Might be some GTPL server box) is not installed so they cannot shift service to new place. So had to wait till the team install the black box. I followed up […]

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Installation is not done

Name of Complainant Herit Hansaliya
Date of ComplaintFebruary 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Madam/Dear Sir, In the captioned matter, I would like to inform your good office that I have purchased a new GTPL broadband connection through sales executive Mr. Ashvin Akbari on 28.01.2023 and I have paid an amount Rs. 5995/- and I have received the receipt for the same. It has been 13 days since payment […]

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Gtpl broadband

Name of Complainant Om patel
Date of ComplaintDecember 2, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had make the recharge of 60mbps plan from gtpl broadband but all the time its Giving less then 40 mbps and at night less then 30 mbps i had make complaint soo many time but they are automatically closed my service request.. please help me sir Gtpl broadband was last modified: December 2nd, 2022 […]

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DAILY INTERNET CUTOFF

Name of Complainant SHREY PATEL
Date of ComplaintAugust 21, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

4 days In a week there is problem in connection of internet, everyday there is a breakages in fiber from which internet is provided and also the fiber are in need of replacement, there necessity to perform maintenance in our area and i had complained about it to the customer care team but no one […]

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My Refund not given by GTPL broadband service since last 22 days.

Name of Complainant Hiteshkumar Nimavat
Date of ComplaintAugust 12, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On 21 September 2022 I had paid Rs 6095.00 online through your salesperson Mr. Jigneshbhai Chatbar of Rajkot for a GTPL Broadband connection for a 60mbps plan. But even though GTPL Broadband is not available in my bidding I paid Rs 6095 and connection was also not provided when I inquired When it was done, […]

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Net connection is not working.since 4 Days

Name of Complainant Parth K Gami
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have Gtpl broadband internet connection.40 Mbps unlimited plan for 1 Year. 2 August 2022 Afternoon 1:00 p.m after internet connection is Stop. I m Give complint on Gtpl broadband Customer care 18004190419 Customer care says 24 hours after Your net connection activate Technical issues in Your Area. So Kindly wait 24 hours Net connection […]

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