GTPL BROADBAND PVT LTD

Bad service quality of GTPL broadband

Posted on by Consumer Court
Name of Complainant Chandrashekhar Jha
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Since over 2 months GTPL broadband in my area is facing outages. Every now and then GTPL broadband internet connection is not available and then you have to raise ticket and the response time is also pathetic. Mostly it is case of bulk outage in my area in which case you cant even raise a […]

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GTPL Internet no refund no service

Posted on by Consumer Court
Name of Complainant Hitesh
Date of ComplaintDecember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was using GTPL broadband , and my plan was expired on 11 Dec 2022, I paid amount 6363.00 on 15 Dec 2022 for getting New GTPL plan mentioned below as suggested by GTPL executive ( mobile number – 9558588032),who gave lots of false commitment. Another executive(9104673591), who also misbehaved in call, and collected Router by trespassing […]

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Internet Broadband no service not refund.

Posted on by Consumer Court
Name of Complainant Hitesh
Date of ComplaintDecember 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Complaint: I have not got refund and not got service. I am requesting for refund since 1 week , raised complaint on 15 Dec 2022, 18 Dec 2022, Amount Rs 6363 paid on 15/12/2022 for GTPL brodband plan: UL_H22_80MBPS – 12 MONTHS CAF No. 202212154139809 Receipt No. 20221215111212800110168520305540104 UPI Transaction ID: 234907850327 Refund my money […]

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GTPL not setting up connection after paying money (GTPL is Fraud company)

Posted on by Consumer Court
Name of Complainant Sameena Begum
Date of ComplaintNovember 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Sir/Madam, In search of a good internet connection, I just enquired about GTPL connection availability in my area via google. Within no time, two executives with the following mobile numbers (+916303375834 (G Rakesh) and +919966771727 (Bhukya Balu)) repeatedly called me to pay the money of Rs. 3899/- assuring free installation and a free 5G […]

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GTPL Broadband not providing proper services and multiple issue with usafe

Posted on by Consumer Court
Name of Complainant Vijay Lalwani
Date of ComplaintOctober 25, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have multiple complaints regarding issues that I am facing with GTPL Broadband in the past and recently also where I have observed that below 2 issues with services. Both issues are only with GTPL services and I can use my internet properly without any issues with other service providers. Issue with frequent ping drop. […]

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Full & Final Payment still Pending

Posted on by Consumer Court
Name of Complainant Pawan Gaur
Date of ComplaintOctober 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Company Name :- GTPL Broadband Pvt Ltd Complain:- im gtpl employee.. but company leave was 5/5/22….. but company process full and final payment was 45 days received…. But my Payment was not received by 5 months….I Request Company manager & HR but no answer my call & messages I contact was last 2 months but […]

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Internet Not working for 15+ and not solved yet.

Posted on by Consumer Court
Name of Complainant Rajendrasinh R Zala
Date of ComplaintJuly 23, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have GTPL 6 Month plan with GTPL Broadband Connection. 8 July 2022 totally stopped my internet I tried to complain through GTPL’s WhatsApp email and Customer care 9-10 times but every time they send me this msg “Due to a technical issue we contact you when problem solved” pls do the needful ASAP Internet […]

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GTPL Broadband Pvt. Ltd Frequent no internet

Posted on by Consumer Court
Name of Complainant Ajay Pokhriyal
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

There is a frequent internet loss and internet remains off. It is happening evry other day now . I have a plan for 90 days but tbe rate at which internet fails , it seems like I will get only 40-60 days internet that because of frequent internet loss. We are Wfh people and this […]

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Upgrade payment done but new Fiber Connection not yet installed.

Posted on by Consumer Court
Name of Complainant Mukesh B Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been using GTPL since 3rd April 2020. I subscribed to the 40M plan. While using the broadband connection, my router had some technical issues and a GTPL technician came at my home and took the CPE and said you will require providing your own as mine is not working anymore and company gives […]

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Not providing service after payment – GTPL Broadband – GTPL Hathway LTD

Posted on by Consumer Court
Name of Complainant Shrikant Soni
Date of ComplaintAugust 28, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have paid 14 Months payment for broadband service and after 12 months they stopped service and said that we have 12 Months in our records. I have provided receipts as well, I have been asking for solutions for more than 1 month now. They took the responsibility of one of our local service providers […]

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