Groww

Subject: I haven’t received my refund for a failed transaction.

Posted on by Consumer Court
Name of Complainant Mohammed Ashraff kallapu
Date of ComplaintApril 2, 2024
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

Respected sir. When I was trying to invest in a mutual fund on the GrowW platform… ICICI prudential short-term fund investment: one lakh rupees. The purchase order was rejected due to BSE being unable to map the payment confirmation with the order. The amount of Rs. 1 lakh was directly deducted from my bank account […]

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Groww app for not proceedings my Kyc against many calls and email.

Posted on by Consumer Court
Name of Complainant Ankush chauhan
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

Dear sir, I want to say that my complain about the groww app. I have tried to call, emails many time for change my mobile no in kyc (Sebi account). But they didn’t do anything. They are saying we are try to solve. But it is about 15 days to go. But nothing happened. As […]

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Groww delayed services and not responsive

Posted on by Consumer Court
Name of Complainant Ranga Rao
Date of ComplaintAugust 18, 2023
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

Shares after stock split is not getting credited and groww is not responding to resolve the issue even after 1 week. System is not up to the mark and customer service is one of the worst service. Groww delayed services and not responsive was last modified: August 18th, 2023 by Consumer Court

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Auto pay deduction in Groww and technical issues

Posted on by Consumer Court
Name of Complainant Prem Sinha
Date of ComplaintJune 24, 2023
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

I have scheduled an SIP for auto pay deduction but Groww app triggered the SIP a day earlier than SIP schedule date and because of which Axis bank charged money on bounce back. From bank side it was confirmed that it was triggered by Groww a day earlier with evidence. Also I am trying to […]

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I cancel my SIP after that Auto-pay activated and payment request generated

Posted on by Consumer Court
Name of Complainant Raj Kumar
Date of ComplaintMay 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I cancel my SIP after that Auto-pay activated and payment request generated and due to insufficient balance 295 rupee debited kindly refund my deducted amount I cancel my SIP after that Auto-pay activated and payment request generated was last modified: May 8th, 2023 by Consumer Court

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Groww not showing my position in futures and options

Posted on by Consumer Court
Name of Complainant Gaurav Kumar
Date of ComplaintApril 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Groww not showing my positions on the application And and amount fully dedicated i faced problems in the trading but groww not received my call and not replying on chat section Groww not showing my position in futures and options was last modified: April 6th, 2023 by Consumer Court

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Groww Mutual Fund Order Rejected but Money not Refunded

Posted on by Consumer Court
Name of Complainant Bipinbhai Rathod
Date of ComplaintJanuary 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed Mutual fund order on Groww app. The order processed for Many days and then order got Rejected. Now after a week my money is not Refunded. Groww Mutual Fund Order Rejected but Money not Refunded was last modified: January 8th, 2023 by Consumer Court

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Unnecessary Deduction

Posted on by Consumer Court
Name of Complainant Deepu kohli
Date of ComplaintDecember 30, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

There was a SIP with GROWW app on this account. and the auto debit has been closed from one month. Still I am facing deductions on my account. Want to escalate this. Also getting SMS that is attached. Unnecessary Deduction was last modified: December 30th, 2022 by Consumer Court

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Money deducted from account but showing as failed transaction in groww application

Posted on by Consumer Court
Name of Complainant Sunita Jagdish Khedikar
Date of ComplaintNovember 30, 2022
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

on dated 13th of September i had made payment to mutual fund PGIM via Groww app. money had been deducted from my account. but transaction showing as failed transaction in application of groww and after contacting groww officials they said that money will be refunded within a days or something, i also contacted PGIM mutual […]

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Sip failed and amount not refunded

Posted on by Consumer Court
Name of Complainant Reshu baliyan
Date of ComplaintSeptember 15, 2022
Name(s) of companies complained against
Category of complaint Investments
Permanent link of complaint Right click to copy link

I purchased a sip from groww on 3 sep 2022 . Sip unsuccessful but amount got debited. till 14 sep there is no refund Sip failed and amount not refunded was last modified: September 15th, 2022 by Consumer Court

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