Godrej

Godrej customer care not cares

Posted on by Consumer Court
Name of Complainant Chandrashekhar Kavi
Date of ComplaintJune 11, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have purchased Godrej AC SIC18VTC5-GZP-MG, which has delivered and installed on 24 May 2025, which has comprehensive warranty of 5 years. I am seeking Help of godrej for confirmation of wifi in godrej smart mobile app. I tried to reach through numbers 1800 209 5511, 08067436743. Did mail at smartcare@godrej.com. Could not succeed to […]

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Godrej AC Services Issues

Posted on by Consumer Court
Name of Complainant Sugam Kumar
Date of ComplaintApril 16, 2025
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have bought an Ac of Godrej Company; my product is in warranty also my services include in this period; I have requested to my ac servicing on April 5th and still no service provided even no call receive from the company side i have already follow-up two time, but no resolution provided. I want […]

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received a faulty split AC

Posted on by Consumer Court
Name of Complainant Manisha Singh
Date of ComplaintMay 7, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I had ordered a Godrej split AC from Amazon and received it on 22nd May 2023. After one month of use the cooling reduced and after multiple complaints a service centre executive did visit and told us that the gas in outdoor unit is less and refilled and told that it will be fine. The […]

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NO HELP FROM THE GODREJ TEAM

Posted on by Consumer Court
Name of Complainant Simranjeet Kaur
Date of ComplaintApril 30, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

i bought a split AC of Godrej on 14 October 2024, which suddenly stopped working. i raised the issue with Godrej on 28 April 2024, to which i was told that i would be getting a call from the technician which never happened. after taking several followups on 29 April 2024 finally a technician visited […]

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Godrej Refrigerator cooling issue

Posted on by Consumer Court
Name of Complainant Snehalata kadam
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I brought Godrej Refrigerator 180 ltr on Aug 2023 from near by trusted electronic shop (Vijay Sales ). But I got a defected piece which stop cooling after 2 months and whole service providing team from area manager to head of service department denied and instead of listening customer request they just tried to impose […]

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Godrej AC not working

Posted on by Consumer Court
Name of Complainant Shelender Malhotra
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I found the Godrej customer support being worst experience i ever had from any of the customer service departments, firstly they again and again ask for same details for one single complaint, secondly, their technicians never come will visit soon on time, Ac was bought just before 10 days back. . Lattely i came to […]

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False diagnose for Refrigerator service and forceful claim for unwanted repair

Posted on by Consumer Court
Name of Complainant Venkatesh R
Date of ComplaintJuly 4, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Hi, 03.07.2023 i had requested for service support through customer care for a single door GODREJ refrigerator. Call no C0307105250. Technician who came is very consciously claiming to refill the gas which cost worth Rs 2800 + 450 attendance charges. I clearly explained to him about that sound is coming from relay switch and ask […]

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Air Conditioner gas leakage

Posted on by Consumer Court
Name of Complainant M Muthu
Date of ComplaintJune 15, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have purchased a airconditioner through your dealer in the name of Sree Meera airconditioner at karaikudi, sivagangai district on dated 27.03.2022.But the air conditioner is not functioning good at beginning itself.So i immediately formed to the above said dealers.They have send a service engineer for my complaint in this year march month-2023,that service engineer […]

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Not yet received the product

Posted on by Consumer Court
Name of Complainant Mohamed ibrahim
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I placed an order for godrej split ac 1.5ton on 25th march. My expected date of delivery was on 1st of april. But till today i havent received the product. The tracking number given at the time of purchase shiws invalid. What is solution to this. When will i receive the product. Not yet received […]

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