Goair

Cancellation of flight without prior intimation

Name of Complainant Sonam dolker
Date of ComplaintSeptember 8, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I booked a ticket from Bengaluru to Leh via Mumbai on 29 Aug 2021. But when I reached Bengaluru airport at 1900 hrs for check in, I was told that the flight was cancelled. I was not informed at all. Cancellation of flight without prior intimation was last modified: September 8th, 2021 by Consumer Court

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REFUND OF GOAIR TICKET

Name of Complainant GIRISHKUMAR AMBLAL PATEL
Date of ComplaintMay 29, 2021
Name(s) of companies complained against
Category of complaint Airlines
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Dear Sir, NODAL OFFICER CONSUMER GRIEVANCE ONE 97 COMMUNICATIONS  LTD. B-121, SECTOR 5 NOIDA – 201301. I had taken the GoAir Ticket of 30th March 2020. But due to Lockdown, I have to cancel all the tickets of PNR AS FOLLOW. PNR    : I86UHZ                :   FOUR PERSONS PNR    : N5H8VF            :    ONE […]

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GoAir is not refunding airfare which was cancelled due to pandemic

Name of Complainant Amit Kumar Sahu
Date of ComplaintMay 14, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I had booked flight with GoAir last year PNR# F8QY2T to travel from Chandigarh to Bangalore on 31st MArch 2019 but due to pandemic, we could not travel. GoAir informed us we can use the full booking amount INR 16,308 till a year  to book another GoAir flight but pandemic situation didn’t improve and we […]

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Complaint against goair about refund not issued

Name of Complainant Rameez
Date of ComplaintMay 13, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I have booked a ticket from go air on 28th April 2021 for three persons from Goa to srinagar pnr no. CC456k but the airlines cancelled my booking for some reasons now I raised a refund request but they are not refunding my amount of money telling everytime it will be soon refund today is […]

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Advance seat booking refund amount of cancelled flight of GoAir Itinerary

Name of Complainant PRITHWIRAJ BANIK
Date of ComplaintMay 2, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I have booked seats in advance directly from GOAIR site for my two passengers (PNR No.- V8T4GZ) as mentioned in trailing mail.On 7th April’2021 I cancelled my flights but the amount of seat charges not credited to my account.We booked tickets from the agent M/s Easemytrips & after informing the same to them they informed that as […]

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Paytm not refunding me since last 1month when I already received a confirmation from airlines that they have refunded to patym for the flight that was cancelled from their end on 2nd june’2020

Name of Complainant Chumki Naha
Date of ComplaintApril 18, 2021
Name(s) of companies complained against
Category of complaint Airlines
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Hi Team, I,chumki am bound to raise a complaint against Paytm since last 1month I have been following up with them for my refund after I received a confirmation from my airlines that they have already refunded back to Paytm for the 2 flight ticket that was cancelled from their end which was booked on […]

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GoAir not refunding money for the cancelled floght

Name of Complainant Vaibhav Sharma
Date of ComplaintMarch 14, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I booked a flight from Pune to Delhi for 18th July 2020 with GoAir (PNR Y9N4RJ). GoAir cancelled the flight and are not refunding the money. Customer Care does not pick up the call even after waiting for 30 mins. They say they have reserved the money but they do not show it when I […]

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GoAir not processing my refund

Name of Complainant Gulshan Siddiqui
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Airlines
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GoAir cancelled my flight and then mismatched my connecting flights which essentially made it impossible for me to travel. Their call center agent offered me a full refund and told me that I’ll receive a message on my phone in another 4 hours. I didn’t receive any message. I checked my PNR and it was […]

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Goair not refunding money for cancelled tickets during lockdown even after supreme court direction to refund

Name of Complainant Sanjay
Date of ComplaintFebruary 7, 2021
Name(s) of companies complained against
Category of complaint Airlines
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I have done booking for goair with PNR#JYIFQD and Pnr NDCRPK. I have supposed to travel in April 2020 but due to lockdown not possible. Goair initiative of credit shell offered but once supereme court judgement came in favor of lacs of travellers other airlines refunded me but goair still wasting my time and energy […]

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Violation of supreme court verdict

Name of Complainant Ankur Arora
Date of ComplaintJanuary 16, 2021
Name(s) of companies complained against
Category of complaint Airlines
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Due to nationwide lockdown imposed by the government of India to control the COVID-19 pandemic, all flight originated till May 31, 2020 stand suspended. Subsequent to this Supreme court verdict as In cases where passengers have purchased the ticket through an agent,   and credit shell is issued in the name of the passenger, such […]

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