Excitel

Excitel Fiber Security refund

Posted on by Consumer Court
Name of Complainant Arvind Gautam
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel company is fraud and conducting scams by forfeiting security deposit (₹2000). The termination request was placed 5 months ago, router was taken back and even after so many calls and follow ups, no result. This means that they are doing fraud with consumers and should be penalized. Request the concerned authorities to take a […]

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Excitel Broadband Not Refunding Security Amount

Posted on by Consumer Court
Name of Complainant Aaftab Khan
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

My Excitel broadband disconnected and ONU device submitted to office on December-2022. As per commitment Security deposit of Rs 2000 still not received. No response from Excitel customer care also despite of repeated complaints. The termination request was placed 4 months ago, router was taken back and even after 50 calls and follow ups, no […]

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Security amount

Posted on by Consumer Court
Name of Complainant Bhawna
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

I have disconnected my connection in nov 2022. They said to me it took 3 months ki refund.. . It’s been 5 months they didn’t refunded to me.. Yeh log logo k security amount se hi chl rhe hai.. Bs Security amount was last modified: April 3rd, 2023 by Consumer Court

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Excitel Internet Security Deposit

Posted on by Consumer Court
Name of Complainant Shivam Srivastava
Date of ComplaintApril 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello All, This is in regards to the fraud happing from Excitel, where in they are taking 2000/- INR as security and by the time of ending the connection a user have to wait for 60 days to get that security money. Its been 1 Months since i have not got my refund yet despite […]

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Very bad service provided by Excitel. No resolution still i didn’t get from support. Whereas only support given one line continuously “We are escalating your issue on high priority”. Even senior people in the support team, They always cut the call of customers with Heavy Attitude. Still I didn’t get any resolution and ten day completed and my Internet is completely powered off.

Posted on by Consumer Court
Name of Complainant pawan chauhan
Date of ComplaintApril 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

‘m a new user in Excitel Broadband. And I came from Hathway Broadband. I dropped the Hathway broadband due to the Very Arthritis Service. Therefore I applied for a new connection (3 Months Plan) on 12 Mar 2023 at New Layalpur colony Delhi-51 location. But unfortunately for personal reasons, I had to shift the flat […]

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Payment not received

Posted on by Consumer Court
Name of Complainant Kailash Kumar
Date of ComplaintMarch 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have submitted my excited device more than 5 months ago. but payment not received till now . Customer care tell me than your payment will be received within ten working days but till now same issue remains. Mob-6375198265 Kailash Kumar Payment not received was last modified: March 31st, 2023 by Consumer Court

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Not received my security deposit amount from excitel

Posted on by Consumer Court
Name of Complainant Ps
Date of ComplaintMarch 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my excitel connection and it’s has been more than 4 months and Still not received my security deposit amount. Not received my security deposit amount from excitel was last modified: March 25th, 2023 by Consumer Court

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My Security Deposit Refund not yet done

Posted on by Consumer Court
Name of Complainant Asif Khan
Date of ComplaintMarch 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have discontinue the connection and I have submitted the Modem to Excitel partner office, which has been confirmed by Excitel, Now It’s over 5 months but my Security Deposit not yet refunded by Excitel. I called many times to customer care, Raised many ticket communicated with Team Lead, but nothing happened. My Security Deposit […]

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Customer service and distributor are not helping me

Posted on by Consumer Court
Name of Complainant Aryan Sharma
Date of ComplaintMarch 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Distributor is not listening me always keep delaying the work always the LAN wire is hanging towards the road but he keep delaying from6-7 days Customer service and distributor are not helping me was last modified: March 20th, 2023 by Consumer Court

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Refund of security deposit from Excitel Fiber

Posted on by Consumer Court
Name of Complainant Nand Kishor
Date of ComplaintFebruary 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Security refund is awaited since 13 October 2022 despite several requests over telephone/portal/chat. Refund of security deposit from Excitel Fiber was last modified: February 27th, 2023 by Consumer Court

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