Excitel

No refund of the Security Deposit

Posted on by Consumer Court
Name of Complainant Abhishek Garg
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have submitted My router 1 month back. Till then I’ve been calling them continuously they say they’ll look into it but they are not returning my money or giving any response from their end No refund of the Security Deposit was last modified: May 20th, 2023 by Consumer Court

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No Action On My Complaint

Posted on by Consumer Court
Name of Complainant Mihir Raj
Date of ComplaintMay 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s Been More then 40+ days.. till i have made a complaint against my low connectivity … But Excitel is just giving excuses .. and not solving my problem… They said once complaint will be solved you will get your all day extension but no reply …no calls …no mails from Excitel on my complaint… […]

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OTT subscription

Posted on by Consumer Court
Name of Complainant Nitin Sharma
Date of ComplaintMay 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing this email to express my dissatisfaction with the OTT subscription I have been paying for and I have noticed a decline in the quality of your services. The main issue that I have been facing is with the OTT subscription (No credentials provided to me). Additionally, I am not happy with the […]

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Excitel- not refunding security deposit

Posted on by Consumer Court
Name of Complainant Tarun
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to bring to your attention an unfortunate experience I recently had with Excitel Broadband. As a former customer of Excitel, I feel it is important to share my story in order to prevent others from falling victim to their fraudulent practices. After using Excitel’s broadband service for a period of time, I […]

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Excitel Internet bad service and connection termination issue

Posted on by Consumer Court
Name of Complainant Shankar Ramu
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Customer care analyst don’t speak to me properly and hung up the call in between and never called me back again. 1. No proper service provided. 2. No internet service for more than 10 days in last 2 months. 3. Frequent internet connection issue. 4. Speed very slow and never received the promised speed from […]

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Excitel not giving the security deposit back

Posted on by Consumer Court
Name of Complainant Ajith Ks
Date of ComplaintApril 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I would like to file a complaint against Excitel for failing to refund my security deposit of 2000 rs. I surrendered their device in December 2022, but have not received my refund yet. I have contacted their customer care multiple times, but have only received the same response each time. Despite asking for a specific […]

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Security Deposit not Return by Excitel Internet Provider after 4 months

Posted on by Consumer Court
Name of Complainant Anmol Singh
Date of ComplaintApril 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have return all the asset and dont have any dues from Excited, now they are not returning the security deposit. I have done multiple followup it been more than 4 months. They guys are doing fraud with many people. Security Deposit not Return by Excitel Internet Provider after 4 months was last modified: April […]

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Requested for Connection Shifting

Posted on by Consumer Court
Name of Complainant Mohammed Annas
Date of ComplaintApril 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’ve requested for Connection Shifting, but it’s been 5 days and 23 hours, but till now no response from the agent or any Excitel person. I’ve tried to reach out to speak with customer service but the people says they have escalated the issue but it is not. Not cancelling my connection, saying you’ll get […]

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