Excitel

Excitel Fiber Refund

Name of Complainant Sanchit
Date of ComplaintJune 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ticket Number : 12533685 Hello All, This is regarding the Scam happening from Excitel, wherein they are taking 1000/- INR as security of Fiber Service. And promise to refund at the time of closing the connection. but when I raise a request to close the service, till now they have not collected the device and […]

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Excitel broadband security deposit refund

Name of Complainant Mavei Chao
Date of ComplaintJune 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

So I submitted my device way back in April and called the representative 6 days ago and asked for a supervisor for which he said that it’s been more than 60 days that i still haven’t got refund and he will send me the message by the week which he never did and I’m still […]

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Calls creating disturbance

Name of Complainant Garv Singh
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I wanted to disconnect my account from excitel. For that i simply did not recharged in the next month for which they are calling my like 50 times in a day, in every 10 mins there is a call from them. They had been torchering me like hell. Calls creating disturbance was last modified: May […]

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Harassment over phone

Name of Complainant Sweta sen
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have terminated my excitel connection months ago. I have informed the company to collect the router through phone and mail. They not only haven’t collected their router, they call me 20-25 times everyday from automated number. I have requested them several times to stop it. But this harassment is ongoing. Harassment over phone was […]

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Excitel fibre security deposit

Name of Complainant Navas
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken an excitel connection 1 year back. On May first week of 2023, i had asked them to terminate my connection as i was moving out. It’s been a month since then, nobody is even coming to collect the router. After many tickets, now they are saying that I have to go their […]

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Customer service experience

Name of Complainant Raghav Kumar
Date of ComplaintMay 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Sir my complaint is from 1 week but no solution is available. I used to call daily and ask. Yes but can’t find any solution. I have become very irritated with the service of Excitel. Customer service experience was last modified: May 27th, 2023 by Consumer Court

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Not refunding the security deposit

Name of Complainant Aditi Singh
Date of ComplaintMay 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I terminated the services of excitel broadband in November and as per there terms and conditions they were supposed to refund the security deposit of 2000 rupees within 60 days! 5 months have been passed and there is no information whatsoever. Neither they are answering any calls . Not refunding the security deposit was last […]

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Refund for device not received from Excitel

Name of Complainant Amit Sankhla
Date of ComplaintMay 24, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had terminated services of excitel with effect from 17.12.2022 and handed over the device on 22.12.2022 but till date refund is not received. In this regard I have lodge a complaint also vide Ticket no. 11905546 but nothing has been done so far. Excitel customer care people are also helpless in this regard everytime […]

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Excitel Broadband

Name of Complainant Shubhra Singhal
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This company is fraud, its been 54 days (when filing a complaint) requested for new device as their given device is not working properly still no one came to pick that up. Intenet speed is extremely slow the customer service is extremely bad. They just keep on asking for following the same procedure and it […]

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Excitel Security deposit Refund

Name of Complainant Varun
Date of ComplaintMay 21, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I have initiated refund on February 2023, it shows it would refund in 90 days, even after 90 days i have not received any refund. Its saying to check the cash free link, but not received any till now. Please take a action on them. Excitel Security deposit Refund was last modified: May 21st, […]

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