Excitel

Recharge being done and account not active

Name of Complainant Jyoti
Date of ComplaintAugust 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have called excitel customer care service is so pathetic that they keep call on mutr nd do not respond at all Recharge being done and account not active was last modified: August 16th, 2023 by Consumer Court

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Urgent Complaint Regarding Unprocessed Refund

Name of Complainant KHUSHAL
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, I am writing to express my extreme dissatisfaction with the handling of my refund request. Despite submitting all the required documentation and fulfilling the necessary steps for the refund process, I have yet to receive any confirmation or resolution from excitel and it is now 90+ days and excitel policy for refund process […]

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No connection from last 15 days

Name of Complainant Sunil Kumar
Date of ComplaintAugust 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had registered a complain on 30th July and till date not a single response from the company and even local vendor SAINATH Internet service provider response my phone call, they all are just harassing, when I call customer care they all just saying same thing 2 hours mai thik ho jayega, 4 hours mai […]

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Security Deposit not got refund

Name of Complainant Amit Kumar Tiwari
Date of ComplaintAugust 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have handed over my Excitel broadband connection on January 2023. Now after 7 months I haven’t got my security amount refund back. Security Deposit not got refund was last modified: August 11th, 2023 by Consumer Court

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Unwanted calls

Name of Complainant Varun Ahuja
Date of ComplaintAugust 8, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Earlier I was using Excitel internet connection bt nw iam nt in mood to get activated again bt they keep on calling me from computerised ivr calls Unwanted calls was last modified: August 8th, 2023 by Consumer Court

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Excitel is fraud ..not giving my refund

Name of Complainant Amit Singh
Date of ComplaintJuly 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have disconnected my excitel broadband connection and deposit the router in Nov.2023 and it’s been more than 8 months I have not received my refund of security deposit which was promised to pay within 60 days of termination the connection. I’ve raised multiple tickets since then but they closed the tickets on their own […]

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No Security refund initiated even after 3 months

Name of Complainant Mehak Khurana
Date of ComplaintJuly 30, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have returned excitel device on 12 may 2023. I was told that money will be refunded with 60 days. It been 3 months and no security amount has been refunded even after 100 calls and mails No Security refund initiated even after 3 months was last modified: July 30th, 2023 by Consumer Court

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Excitel ISP not refunding security deposit

Name of Complainant Dhruv Goyal
Date of ComplaintJuly 27, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel is not refunding my security deposit, they told me within 60 days i will get my security refund, but its more than 4 months i’m waiting on this, and they keep giving false commitments. Till date i dont have any update on this. Ticket Number – 12678318 Can a business make false commitments to […]

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Low and no network issue from last 69 days

Name of Complainant Ramesh Kumar
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have lodged complaint for low connection and no network from last 69 days no reply and solutions yet.. Pls disconnect my connection and refund my money Low and no network issue from last 69 days was last modified: July 23rd, 2023 by Consumer Court

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They took payment but not provide connection

Name of Complainant Ziaur Rab
Date of ComplaintJuly 18, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On the 17th July 2023 I called to excitel for broadband internet connection, they told me first I need to pay first then they will proceed, but after payment they didn’t respond my call and no one came to my home for start process. They took payment but not provide connection was last modified: July […]

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