Excitel

my security deposit of router

Posted on by Consumer Court
Name of Complainant Vijay Singh banthwan
Date of ComplaintOctober 1, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i removed excitel connection 11 moths ago and they took the router in the next day or the day after tomorrow and after that they told us that it will be 3 months for the procedure of the refund to initiate so we waited and 3 months later we got a text which said your […]

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Excitel broadband is not refunding the security of Rs. 2000.

Posted on by Consumer Court
Name of Complainant Sachin Kumar Sharma
Date of ComplaintSeptember 28, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

In May 2022, I subscribed to Excitel internet services, opting for a one-year payment plan and paying a security deposit of Rs. 2000 for the router. Unfortunately, the quality of the services provided was extremely poor. As a result, I decided to cancel my subscription after one year. I initiated the service termination process, and […]

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fraud

Posted on by Consumer Court
Name of Complainant Sumit
Date of ComplaintSeptember 23, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Maine excited ka wifi lagvya tha customer care ne bola after 2 month apko paise mil jayega lekin abhi tak nahi mila hai ab bol rahe hai next month milega fraud was last modified: September 23rd, 2023 by Consumer Court

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Payment debit from my account beneficiary services not activate

Posted on by Consumer Court
Name of Complainant Kishan Kumar
Date of ComplaintSeptember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Payment debit from my account beneficiary Excitel bank account no Excitel bank account UPI reference number 325016329371 UPI id. excitel2.payu@icici Account number 418405000394 IFSC code ICICODC0099services not activate Payment debit from my account beneficiary services not activate was last modified: September 20th, 2023 by Consumer Court

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Security Amount Refund

Posted on by Consumer Court
Name of Complainant Ritik Srivastava
Date of ComplaintSeptember 16, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hi, I was using excitel broadband services but it was the worst I can use so I decided to end the connection. While taking connection I submitted 2000 rupees for router security amount and now its been more than 60 days they are not giving my money back. Everytime I am calling and they are […]

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They are not refunding Security Deposit

Posted on by Consumer Court
Name of Complainant Manish Kumar Mina
Date of ComplaintSeptember 12, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I terminated the connection and returned the wifi module to receive the refund, but even after 60 days they did not give refund. Now 80 days have passed, I have filed complaint but they always tell to wait and take no action. They are not refunding the ONU unit security deposit of Rs. 2000. They […]

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ISP taken money but not providing services

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintSeptember 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have taken an excitel connection last month, and after connection there has always been some issues in last 15 days I raised around 8 complaints and each time it took minimum 2 days to even work on resolution then finally when problem started escalating 2 days ago, I tried to contact them and they […]

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Excitel not refunding security deposit

Posted on by Consumer Court
Name of Complainant Prasanjeet Mandal
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had returned the ONU on 4th of April. Excitel comfirmed that it will be done in next 3 months however its been 1st week of september and I have been procrastinating throughout the whole period and now it’s again reflecting 42 days for resolution. Checked on internet and its jut not me, everyone is […]

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Wifi Router Refund

Posted on by Consumer Court
Name of Complainant Savitri Yadav
Date of ComplaintSeptember 3, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am using a wifi connection for that I have paid a security amount of ₹2000 for router. On terminating a connection the company have to return the amount in between 90 days ( 3 months) after connection termination. But the refund date exceed it’s being 4 months the company is not responding regarding refund […]

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