Respected Sir,Madam This is to draw your attention towards pathetic services provided by Excitel in Paschim Puri area. Since 2 Months I have raised a request for upgradation to fibre but nobody contacted for installation. their website mentions that 30 days is the maximum time yo take to effect this.. but this is not followed […]

Hi, Please be informed that I have taken Excitel broadband connection on 09Ap20 – 6 months plan which means for 180 days. Out of 180 days I barely could get the connection right for even a month. Looking at the Ticket requests which I have raised for the issues (excluding the tickets which remained open […]

There is no internet connection (malakpet) since five days that is 23.10.2020. We raised a complaint with customer care, however with lame excuses of no technician available it was not resolved till date and now the local ISP is not lifting the calls and has promised to resolve the issue today however no action was […]

Ticket number 4304828 which is pending since 10 days   escalated to multiple channels but no solution till date received Internet Connectivity was last modified: October 24th, 2020 by Consumer Court

Hello Forum, my internet connection is not working from last 12 days, i have called my local ISP but he didn’t respond and if he respond then he give me lame excuses and i asked him to give me office number then every time he didn’t give me the number as well, now my account […]

From last 4 months I am continuously complaining about my internet which is  not working at night after 11:30 PM but still after 4 months the issue has not been resolved. I have raised this concern almost everyday from last 4 months but nothing has happened.  Due to this my work from home is totally […]

I got the new connection on 26th Sep 2020. On the same day i realize that i got the plan of 100mbps but speed of downloading any document is 400-500kbps. Its is not even 1% of plan taken. Than try to reach to ground team on the no- 85888 26475 so may be he can […]

I installed excitel fibre broadband connection on 12 sept. They charged Rs. 5500 for prepaid quarter and the router. Since then the connection is not working at all. I have been doing complaints on customer care but of no help at all. On asking refund and cancel connection as it’s been a week and they […]

dear Sir / madam, Please note that this is my complaint against my Broadband Service Provider. Which is interrupting regularly from 21-april 2020. I have recharge Excitel Boradband  for 6 months on 19-APR 2020. From that day my Internet interrupting regularly for more than 27 Days. I have complaint so many times for the same to […]

This Is Prashant, I Have Been Facing The Issue With Disconnectivity For A Long Time Now. In Just 2-3 Days I Face The Same Issue. In Just 12 Days I Faced The Issue For Like 5 Times And Faced The Disconnectivity For Around 4 Days. Today I Got To Know That They Have Incorrect Information […]