| Name of Complainant | Sanchit |
| Date of Complaint | August 23, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I paid excitel in full for router and plan of 3 months its been a week and no one ever came to install the router the LCO never picks up the phone and blocked me the customer care is a dead end No installation was last modified: August 23rd, 2021 by Consumer Court
Read More...| Name of Complainant | Deepankar singh |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Sir/mam i take excitel internet connection 6months ago but after some time internet is fluctuate I registered many complaints but issue is not resolved yet and from last two weeks internet services are totally down i have complaint many times but there is not action taken by from excitel. There are not either resolve my […]
Read More...| Name of Complainant | Vinay Verma |
| Date of Complaint | August 8, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I have been raising tickets to fix poor signal and frequent disconnections for last one month. Every time ticket is closed with a new excuse such as my number is not reachable, call drops, manual monitoring which I never said I will do etc. I have opted for 100Mbps plan but never get more than […]
Read More...| Name of Complainant | Manish Kukreti |
| Date of Complaint | July 25, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I opened the speed issue ticket more than 75 days ago and frequent connectivity issue more than 10 days ago. None of the tickets have been resolved. I opted for a 100 mbps plan but getting a speed of 20 to 30 mbps, called many times but fake promises and no resolution for 75 days. […]
Read More...| Name of Complainant | GAMBHEER singh |
| Date of Complaint | July 18, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Hi, it’s been almost 3 days since I’ve been facing Internet lost connection. I attempted to raise tickets/re-opening tickets many times but they never fix the Internet connection issue as a result I’ve lost my office work for couple of days without pay plus my child also couldn’t able to attend his online classes. No […]
Read More...| Name of Complainant | KAJAL |
| Date of Complaint | July 12, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
Dear Excitel Team I have been working from WFH recently. We took the connection from Excitel & faced the issue with one of my official pages where I got to Know that is ….IP has been blocked from your end . Kindly unblock it .ASAP so that I can work properly .Kindly contact me on […]
Read More...| Name of Complainant | Jamal Tariq |
| Date of Complaint | June 12, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
7 June 2021, at 14:00 hours, I Jamal Tariq (connection with Mobil number 9911112603) called for less speed after service renewal issue. On this call of 45 min I was transferred to 4 executives, confirming each for my Number, name and address and account details. Everyone asking details and then transferring to other one. Finally […]
Read More...| Name of Complainant | sumit nishad |
| Date of Complaint | June 12, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I had raised a ticket on 20 May ,2021(#5789388) more than 2 weeks of facing frequent disconnection and slow speed since then the issue is not resolved. Since more than two week I am suffering due to the frequent disconnection and slow speed of internet which impacted the work. they closed the ticket without even […]
Read More...| Name of Complainant | sumit nishad |
| Date of Complaint | June 12, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
I had raised a ticket on 20 May,20121 after more than 2 weeks of facing frequent disconnection and speed issue since then the issue is not resolved. I am suffering due to the frequent disconnection slow speed of internet which impacted the work. speed issue frequent disconnection was last modified: June 12th, 2021 by Consumer […]
Read More...| Name of Complainant | Radhith |
| Date of Complaint | June 6, 2021 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
*I had raised a ticket on 21st april(#5573644) after 1-2 weeks of facing frequent disconnection since then the issue is not resolved. Since two months I am suffering due to the frequent disconnection of internet which impacted the work of all family members. *For weeks they closed the ticket without even resolving the issue. * […]
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