Excitel

Service terminated and not giving refund

Posted on by Consumer Court
Name of Complainant Himanshu Singh Chandel
Date of ComplaintSeptember 10, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

This is in order to inform you that my excitel broadband connection was terminated on 5 Aug 2022 by Excitel stating services are discontinued in area. 7 days recharge was still left. Router was collected on 5 Aug 2022 and I was told money will be refunded in 15-30 days. Now it’s been more than […]

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Amount is not getting refunded

Posted on by Consumer Court
Name of Complainant Aditi
Date of ComplaintSeptember 6, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have been using excitel from some time now. I have been facing several disconnections from time to time. I have asked the customer care to stop the service and its only been 7 days I have been using the service but my 6 months payment is non refundable. What kind of service is this? […]

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Internet connectivity

Posted on by Consumer Court
Name of Complainant Kapil kumar
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken connection in 8 jun2 2022 for 1 year service and paid 6000rs. After installation daily interntet connectivity los their employee doesn’t listen and problem resolved in 4 days 3 days in 1 week only 3 days provide network now i’m mantally harassment excitel service and my daily work also hampered i was […]

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इंटरनेट वाईफाई

Posted on by Consumer Court
Name of Complainant Pankaj
Date of ComplaintSeptember 3, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

मैंने 28/08/2022 को Excitel company को नया वाईफाई कनेक्शन लेने के लिए 2714रु का पेमेंट किया था। लेकिन अभी तक मेरे यहां वाईफाई कनेक्शन इंस्टॉल नहीं हो पाया है और मैं रोज कंपनी में फोन करता हूं तो कंपनी वाले रोजाना यह कहते हैं कि आज हो जाएगा ओ या कल हो जाएगा। और सर […]

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Internet not working since 1 month

Posted on by Consumer Court
Name of Complainant Harsh Vardhan Singh
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I’m facing Internet issue From July end and till now also the internet is not working , I have complained many times but the company customer care is only talking abut the they will resolve it in 48 hours , and saying that technical team is working on it, few days before technical team said […]

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Internet ka recharge hai fir bhi net nhi chal rha hai hai

Posted on by Consumer Court
Name of Complainant Abhishek Gupta
Date of ComplaintAugust 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Internet ka recharge hai fir bhi net nhi chal rha hai hai jabse connection liya hai tab se nhi chal rha ? please help me Provider – Ritesh Pandey Bhaisamau crossing bkt Lucknow contact number 7651931912 Ye phone bhi nhi uthata or paise bhi refund nhi kar rha Internet ka recharge hai fir bhi net […]

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No refund security money of 2000/=

Posted on by Consumer Court
Name of Complainant Ananya
Date of ComplaintJuly 7, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have submitted/return router etc on 19/6/23at excitel office Burari,but security money of 2000/= Rs couldnot rufunded upto No refund security money of 2000/= was last modified: July 7th, 2022 by Consumer Court

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Internet speed issue

Posted on by Consumer Court
Name of Complainant Nagarjun Kunkumuri
Date of ComplaintJune 19, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

have internet issue (very low speed) since 13th June and raised complaint for the same. Technician visited my place on time and told that will solve the problem but without solving the problem he just close the ticket. I called technician 2 times and he didn’t pick the call. So I reopend the ticket, till […]

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No refund

Posted on by Consumer Court
Name of Complainant Bharat gandotra
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I paid for 12 months and i am having atleast one problem every week without a skip. Sometimes the problem stay for 1-3 days sometimes for much more days. I asked for refund they said no as it’s prepaid. I said if no refund then good service they promised i will get better services and […]

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I use to have coil connection so they just decided to cut my connection

Posted on by Consumer Court
Name of Complainant Hardik
Date of ComplaintMay 26, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

The Excitel company just cut my connection and say we cant provide u the service as we can provide only fiber and u have to payand upgrade to fiber so i just ask for refund they denied and say cant do that so they forcefully want me to do upgrade by cutting my connection and […]

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