I have surrendered my router on 17th Aug 2022. Got the acknowledgement as well. Initially i was told that my security deposit of Rs.2000 will be refunded in 30 days i.e 17th Sep’2022. When i called their customer care to check the status, they said the refund period revised from 30 days to 90 days […]

I was the full time employee of a reputed company and all of my work is on remote. So the story is I’ve applied for connection shifting request within a city in around 14kms of distance. Any action to shifting request hasn’t been taken yet from the Excitel team and it’s been over 1 week. […]

Previously I’ve an Excitel broadband connection in which they have asked 2000 rupees as security deposit for the Internet connection and they have the policy of giving the deposited money back when the connection is removed. Their policy says that they will refund my amount with in 90 days. It’s already been over 100 days […]

I have returned my device on 08 Sep 2022 but the company is not returning my security money of 2000 till date when i call the customer care they said it take 1 more week again and again. It is already near about 120 days when i return the device please look into this matter […]

Unable to use internet services from last 6-8 days days but as we connected with excitel they were promised they will resolve any issues within 4-24 hrs even raised multiple tickets and mailed them multiple times and connect with their consumers support executive but didn’t find any helpful action from them Regards no connectivity issue […]

Excitel not refund my amount as policy of 90 day refund Excitel was last modified: January 14th, 2023 by Consumer Court