Excitel

Complaint Against Excitel Broadband – Unresolved Service Request

Posted on by Consumer Court
Name of Complainant Kumaresh
Date of ComplaintOctober 21, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I am writing to file a formal complaint against Excitel Broadband for failing to provide timely support and resolution to my service request. I raised a complaint on 08-Oct-2025 to shift my broadband connection to a new address. Despite contacting their support team more than 10 times, my issue remains unresolved. No technician has visited […]

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No Service Provided and No refund for Payment made till 14 Nov 2025

Posted on by Consumer Court
Name of Complainant Monit Sharma
Date of ComplaintOctober 5, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had taken an excitel wifi connection . The payment was made for 6 months till 14-Nov-2025. The service provider interenet was disrupted on 19th August 2025 after which i requested a connection issue in their Excitel App. It was not resolved nor any refund was provided for the advance payment. when i raised a […]

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Excitel services hyderabad

Posted on by Consumer Court
Name of Complainant Subhash Thakur
Date of ComplaintAugust 5, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Excitel internet does not work at all and I was on call with Hyderabad Excitel customer care for half an hour and they cannot handle or resolve any issue. Excitel takes money in advance atleast 6 month and now they do not provide the service. Our work gets impacted highly due to this but they […]

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Excitel brodband

Posted on by Consumer Court
Name of Complainant D R Taware
Date of ComplaintMay 18, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s really fake, poor and harassment service. My name Dadaso Rajaram Taware, Register Mobile No 8591767200 (Mumbai) alternate mob no 7028011863 Open Ticket No – 237768 – 13 days completed. (Other reason) Open Ticket No – 238061 – 15 days completed. (Speed issue) Open Ticket No – 240127 – 7 days completed. (No connection) Open […]

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OTT service not working

Posted on by Consumer Court
Name of Complainant arun sharma
Date of ComplaintApril 4, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

i was promised to be provided with OTT services along with the broadband. however the broadband is working but the OTT services are not working since day 1 OTT service not working was last modified: April 4th, 2024 by Consumer Court

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EXCITEL BROADBAND 60 DAYS SECURITY AMOUNT REFUND ISSUE, REFUND NOT INITIATED TILL DATE, IT’S BEEN 90+ DAYS

Posted on by Consumer Court
Name of Complainant ARJUN SINGH
Date of ComplaintFebruary 20, 2024
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I HAD DISCONNECTED MY EXCITEL BROADBAND CONNECTION, AS PER EXCITEL POLICY THEY HAVE TO REFUND MY AMOUNT OF RUPEES 2000/- UNDER 60 DAYS. BUT IT’S BEEN MORE THAN 90 DAYS AND MY REFUND IS NOT INITIATED, EVERYTIME I CALL THE COSTUMER CARE, THEY JUST SAY THAT PLEASE WAIT YOUR REFUND IS IN PROCESS. EXCITEL BROADBAND […]

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Excitel Security Deposit Refund

Posted on by Consumer Court
Name of Complainant Vijay P Mahey
Date of ComplaintFebruary 3, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have returned the fibre optic router along with it’s accessories on 16 Sep 2023 and haven’t received my security deposit refund back Excitel Security Deposit Refund was last modified: February 3rd, 2024 by Consumer Court

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Not returning my security deposit

Posted on by Consumer Court
Name of Complainant Shambhvi kumari
Date of ComplaintDecember 25, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I installed excitel broadband. First the company people lie to me about return the security deposit on the day I will return their wifi box. I’ve returned the box on Nov where I got to know about their lie but I accepted it. So they told me to wait for 60 day for security deposit […]

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Complaint against Excitel for security deposit refund

Posted on by Consumer Court
Name of Complainant Devendra sharma
Date of ComplaintDecember 24, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s almost about to complete 4 months after 11 September 2023 Excitel is not refunded my ONU(security deposit) money which they promised get back with in 60 days to the customer bank account. After deposit of excitel set top box I called them so many time and talk to them every time they have on […]

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Getting 100s and 1000s of calls

Posted on by Consumer Court
Name of Complainant Chetan Gadekar
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I havent got any of the excitel connections still every day i get 100 of calls from them saying that to recharge my account. I am feed of that my mental health is getting affected due To it. I tried reaching them but no use Getting 100s and 1000s of calls was last modified: December […]

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