Crossbeats

My crossbeats watch is not working and they still damaged at their service center and not claiming the warrenty.

Posted on by Consumer Court
Name of Complainant Umesh Kuchanur
Date of ComplaintNovember 8, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have sent second time cross beats watch for for service where touch screen was not working bot time for same reason. Now they are claiming it is water damage and warrenty void. Being technical person I have not allowed to soak the water. Here is the latest reply from them. Hi Umesh Kuchanur, It […]

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No proper response

Posted on by Consumer Court
Name of Complainant Ganesh K
Date of ComplaintNovember 5, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Its been 2months since i have purchased the order , but still unable to use it , no proper customer response, even after the sending the product , I didn’t got my replacement , No proper response was last modified: November 5th, 2022 by Consumer Court

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Product not despatched

Posted on by Consumer Court
Name of Complainant Basavaraj Halagali
Date of ComplaintSeptember 14, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered an item on https://t.co/d9hrOrAa75 on 6th of September 2022. They told while ordering about delivery with Speed delivery 1-3 days. 7 days over still they have not despatched an Item. There is no calling facilities at their customer care. If I mailed to their email for cancellation . Now they are telling […]

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Refund of money

Posted on by Consumer Court
Name of Complainant Shivam Singhal
Date of ComplaintMay 12, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I have ordered a product on crossbeats website on 15th April 2022. They delivered it via Bluedart but I was not in the city and hence bluedart has returned the product to Crossbeats on 25th April 2022. Now, they are not refunding the money saying they have not received the product. I gave them sufficient […]

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Fraud of Crossbeats Company

Posted on by Consumer Court
Name of Complainant Ankit Pathak
Date of ComplaintMay 5, 2022
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

I ordered a smartwatch of Crossbeats Company I received it on 10th April it was not working i called them but they don’t have proper customer support then emailed them and they asked me to make a video and share to them i did and they told me that it might be a manufacturer defect […]

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Company not giving solutions and reply as well

Posted on by Consumer Court
Name of Complainant Ninad Koltharkar
Date of ComplaintJune 20, 2021
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

On 7th May 2021 I ordered smart watch of crossbeats company model name orbit sports smartwatch in their pre launch booking. On 9th May 2021 company delivered me faulty product which was already being used. So I immediately inform company regarding same issue on same day. Since This company is not available on their customer […]

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