CO 80123

The company Refund policy is arbitrary. The company computer holds customers’ account purchases, yet, I was refused a refund or in-store credit for the money they know is on record.

Name of Complainant Darlene Martinez
Date of ComplaintAugust 27, 2022
Name(s) of companies complained against , , ,
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

Investigate the “Return” policy of Ulta Beauty for purchased items which do appear on my account record. The merchandise I tried to return and/or exchange was because the product advice by their personnel; was in fact not what the product I had purchased manufactured to do. Sarah, apparently the lead at the time, was called […]

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