Baseus

Defective product

Name of Complainant Ted W Blackway
Date of ComplaintOctober 10, 2020
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link

Purchased Bluetooth headphones through AliExpress. The product did not work. Requested refund. Baseus agreed. Their required method of refund is not feasible due to their restrictions on payment methods with the AliExpress application. They refuse to acknowledge and ceased further communication. Defective product was last modified: October 10th, 2020 by Consumer Court

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