| Name of Complainant | Shoaib Shaikh |
| Date of Complaint | June 17, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
I had a complaint raised with Asus about the smart phone that i took from them, I bought an Asus 5s ROG phone costing 60,000 INR, Due to a manufacturing defect that these guys had they had to change the motherboards of almost all the 5s ROG phones, I got mine changed and i was […]
Read More...| Name of Complainant | Depin Nair |
| Date of Complaint | April 29, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
Bought Asus ROG5 phone, last year November there was a phone update after which WiFi stopped working. Upon checking with service centre they said motherboard needs to be replaced at the cost of 51000. Phone itself is for 54000. This is Asus ROG5 phone motherboard went off post phone update was last modified: April 29th, […]
Read More...| Name of Complainant | Badal Tembhare |
| Date of Complaint | March 22, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
My asus rog 5 phone repair 4to 5 time and replace 2 times but it’s performance is very seamless and some problem are comes many times and that why I want only now refund my 50k rupees now.because asus rog 5 and 5s all series are defective and it’s problem facing not only me it’s […]
Read More...| Name of Complainant | Govind |
| Date of Complaint | March 15, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
I ordered this product from Flipkart 25-02-2022 This product delivered to me 03-032022 My device warranty end is 03-03-2023 But after 5 days i faced issued on my WiFi or hotspot is not working Same problem i faced some months before but it’s solved automatically after software update but now I faced same type of […]
Read More...| Name of Complainant | Senil sekar |
| Date of Complaint | February 16, 2023 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
I brought Asus Rog 5 pro on Jun 3 2021,after 4 months my wifi was not working so I gave the phone to customer care they took 2 months to replace the motherboard so I already lost 2 months in showroom and after 8 months again my wifi stopped working and they are asking for […]
Read More...| Name of Complainant | Carolina Aguilar Fonseca |
| Date of Complaint | September 20, 2022 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
The laptop is broken, almost no use, and the motherboard is damaged, and either the manufacturer or the retail store will change it, they have the nerve to told me to buy another one. The warranty expired in the 14, but before of that I have already request the repair service. Laptop Broken was last […]
Read More...| Name of Complainant | Sri Harish |
| Date of Complaint | July 2, 2022 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
I bought rog phone 5 for 56k with emi… Still my emi not closed but rog phone 5 made 5times issue like finger print sensor, simslot not detected, wifi not working.. Even in Asus customer not refunding amount which as paid and also they are not replacing new phone… Rog phone 5 realised with defects […]
Read More...| Name of Complainant | Ajay Jangra |
| Date of Complaint | May 10, 2022 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
My Mobile Is Dead With in 11 Months, Device Rog 5 and it’s common issue faced by everyone who purchased this device , Now my device is in the service Center they say it take 1 month to repair it and no one in the service Center tells me what’s the problem, Service Center is […]
Read More...| Name of Complainant | Ajay Bhatt |
| Date of Complaint | March 28, 2022 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
I bought the device Asus Rog Phone 5 on July 2021 from Flipkart at Rs49999/-. Now after using 8 months suddenly my Wifi and Hotspot has stopped working. I talked with customer support and they told me to take a visit to service centre. The service centre told me for motherboard replacement to resolve this […]
Read More...| Name of Complainant | Vivek das |
| Date of Complaint | February 27, 2022 |
| Name(s) of companies complained against | Asus |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
I bought my phone 14 july 2021 from Flipkart but from few days my phone wifi and Bluetooth stop working it was totally mistake of asus quality control i need my refund or a new device in working condition Asus fraud was last modified: February 27th, 2022 by Consumer Court
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